Jennifer Ritter
Sterling Heights
Summary
Detail-oriented professional with a strong background in operations management. Known for effective problem-solving and team leadership, with a focus on enhancing service quality and implementing efficient procedures.
Overview
14
14
years of professional experience
Work History
Operations Manager
Clinton River Canoe & Kayak Rentals
04.2017 - 12.2025
- Streamlined rental operations, enhancing customer experience and satisfaction.
- Managed scheduling and logistics for equipment rentals, optimizing resource allocation.
- Implemented training programs for staff, improving service quality and operational efficiency.
- Developed procedures for inventory management, reducing equipment losses and downtime.
- Accounts Payable, Accounts Receivable and Employee payroll
Landscaping Assistant
New Edge Landscaping
03.2013 - 03.2017
- Assisted in landscape design implementation, ensuring adherence to project specifications.
- Operated landscaping equipment, including mowers, trimmers, and blowers, with safety compliance.
- Collaborated with team members to execute maintenance tasks for residential and commercial properties.
- Monitored plant health and provided recommendations for care and treatment based on observations.
Bartender Shift Manager
Hot Shots Bar and Grill
03.2013 - 03.2017
- Supervised daily bar operations, ensuring compliance with health and safety regulations.
- Trained staff on cocktail preparation techniques and customer service standards.
- Managed inventory levels, ordering supplies to maintain optimal stock for peak hours.
- Implemented new drink specials, enhancing menu variety and attracting diverse clientele.
Light Assembler
Lay Manufacturing
01.2012 - 03.2013
- Assembled components according to specifications, ensuring adherence to quality standards and safety protocols.
- Operated a variety of hand tools and machinery to produce finished products efficiently and accurately.
- Inspected finished assemblies for defects, implementing corrective actions to maintain product integrity.
- Collaborated with team members to streamline assembly processes, enhancing overall workflow efficiency.
Education
High School Diploma -
Lincoln Sr High School
Warren, MI06-1991
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Management
- Project management
- Operations oversight
- Policies and procedures implementation
- Schedule management
- Work flow planning
- Forecasting and scheduling
Timeline
Operations Manager
Clinton River Canoe & Kayak Rentals
04.2017 - 12.2025
Landscaping Assistant
New Edge Landscaping
03.2013 - 03.2017
Bartender Shift Manager
Hot Shots Bar and Grill
03.2013 - 03.2017
Light Assembler
Lay Manufacturing
01.2012 - 03.2013
High School Diploma -
Lincoln Sr High School