Jennifer Rivera
Chelsea,MA
Summary
Motivated student with a strong willingness to learn and apply academic knowledge to real-world challenges. Demonstrates effective communication skills and a collaborative mindset, contributing fresh perspectives and a robust work ethic to team-driven environments.
Overview
4
4
years of professional experience
Work History
Salesperson
Nordstrom Rack
Boston, MA
03.2023 - Current
- Engaged with customers to identify their needs.
- Showcased extensive product knowledge and suggested appropriate solutions.
- Kept sales floor organized.
- Assumed various responsibilities to ensure customer satisfaction.
- Facilitated decision-making process for team members and new hires when management was unavailable.
- Assisted with extensive store-wide initiatives like Inventory and Markdowns.
Sales Associate
Tj Maxx
Chelsea, MA
06.2021 - 03.2023
- Managed cash, credit, and debit transactions with precision.
- Deliver accurate and swift checkout experience for customers.
- Provided detailed information about products, pricing and promotional offers.
- Promoted rewards card benefits, resulting in new sign-ups.
- Ensured tidy check out space for an improved customer experience.
- Facilitated returns, exchanges, and refunds in compliance with company policies.
Education
Associate of Science - Accounting
Bunker Hill Community College
Charlestown, MASkills
- Numerical Proficiency
- Excel Proficiency
- Point Of Sale Systems
- Skilled in Utilizing Handheld Scanning Devices
- Informed Product Guidance
- Retail Visual Merchandising
- Cross-Functional Collaboration
- Customer Interaction
- Customer Engagement
- Advanced Spanish Language Skills
Timeline
Salesperson
Nordstrom Rack
03.2023 - Current
Sales Associate
Tj Maxx
06.2021 - 03.2023
Associate of Science - Accounting
Bunker Hill Community College
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