Jennifer Rivera
Coral Springs,Florida
Summary
Professional with strong background in data management and coordination. Adept at streamlining data entry processes, ensuring accuracy, and maintaining confidentiality. Strong focus on team collaboration and achieving results, with flexibility to adapt to changing needs. Skilled in database management, spreadsheet software, and data verification. Known for reliability and attention to detail.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Data Entry Coordinator
Protech DWBH
06.2024 - 07.2025
- Created, maintained, and disposed of sensitive records in accordance with policies and procedures.
- Provided clerical support to various staff members of the Field Office in order to accomplish organizational goals and missions.
- Provided language translation services as needed.
- Assisted Team Lead with administrative tasks as needed.
Assistant Director
Huntington Learning Center
02.2023 - 06.2024
- Provided administrative and operational support to the center director by maintaining the daily functional operations of the learning center.
- Maintained all director’s conference schedules.
- Prepared student diagnostic academic reports for conference meetings with parents.
- Performed daily maintenance of monetary collections, attendance records and financial transactions.
Assistant Director
Language On Schools
08.2022 - 02.2023
- Provided support to the school director by overseeing the day-to-day functional operations of a new school.
- Monitored student progress through both quarterly and end of course achievement tests.
- Trained new teachers how to integrate technology to enhance curriculum instruction and language learning strategies.
- Worked with board directors, school director, and faculty members to ensure all student records were in accordance with Commission on English Language Program Accreditation Standards and Student Exchange Visitor Program Regulations.
- Created and maintained all digital and paper student records.
Inflight Supervisor
Miami Air International
10.2016 - 03.2020
- Ensured flight attendants met performance objectives for FAA safety and company customer service standards.
- Collaborated in weekly operational meetings with different departments to prepare for upcoming flights.
- Provided logistical support to flight crew by problem solving delays attributed to inflight and catering issues.
- Conducted Pre-flight Evaluations and Line Check Evaluations for flight attendants.
- Assisted in payroll by processing overtime pay, sick leave, and FMLA of over 100 flight attendants in the ADP system.
- Maintained employee records for all flight attendants.
Inflight Concierge
Miami Air International
10.2016 - 03.2020
- Customer service liaison collaborated across all departments and vendors to provide a highly customized, detailed inflight service for domestic and international charter flights on a Boeing 737.
- Prepared crew preflight briefings for inflight service to ensure client requests and preferences were met.
- Mentored new concierge staff on best practices for inflight catering services.
- Independently coordinated travel arrangements and lodging for work assignments.
- Created and maintained inventory records of catering supplies for inbound and outbound flights.
- Created excel sheets to monitor catering budgets and expenses for flights assigned by the Sales Department.
- Worked directly with kitchen vendors to create menus for in-service flight.
- Communicated with dispatch services to ensure all passenger documentation was accurate.
- Pre Checked all catering items to ensure the number of meals, beverages, and other catering items were properly prepared and fully stocked prior to the day of assigned flight.
- Coordinated with vendors for removal and disposal of all catering at the end of domestic and international flights.
MYP IB Spanish Teacher
West Palm Beach School District
11.2015 - 10.2016
- Taught Beginner's Spanish in Middle Years Programme International Baccalaureate Program grades 6-8.
- Volunteered in county level workshops for development of best teaching practices in language acquisition.
Spanish Teacher K-8 Grade
Renaissance Charter School at Charter Schools USA
08.2013 - 11.2015
- Department Chair for Fine Arts.
- Provided targeted differentiated instruction to accommodate all student learning styles.
- Taught Math and Reading for Grades 4-6 in after school Tutoring Program.
- Mentored new teachers in curriculum instruction.
- Supported Administration and Staff by translating written and verbal communication to Spanish Speaking families.
High School Spanish Teacher
School Board of Broward County
08.2009 - 08.2013
- Taught Beginners Spanish levels 1 and 2 for students grade 9-12 for non-native speakers.
- Coached students for the District World Language Competition.
- Served as Sophomore Class Advisor organizing and fundraising for class sponsored events.
Education
Bachelor of Arts - Spanish
Florida Atlantic University
Boca Raton, FLBachelor of Arts - Language and Linguistics
Florida Atlantic University
Boca Raton, FLSkills
- Customer service focus
- Accuracy and attention to detail
- Confidentiality assurance
- Project coordination experience
- Efficient data entry techniques
- Teamwork and collaboration
Certification
- FLDOE Professional Teaching Certificate-Spanish
- Minor in Latin American Studies, Florida Atlantic University - Boca Raton, FL
- Certificate in Latin American Literature, Florida Atlantic University - Boca Raton, FL
- CPR, AED, and First-Aid Certified
LANGUAGES
Fluent English/Spanish written and verbal skills
Timeline
Data Entry Coordinator
Protech DWBH
06.2024 - 07.2025
Assistant Director
Huntington Learning Center
02.2023 - 06.2024
Assistant Director
Language On Schools
08.2022 - 02.2023
Inflight Supervisor
Miami Air International
10.2016 - 03.2020
Inflight Concierge
Miami Air International
10.2016 - 03.2020
MYP IB Spanish Teacher
West Palm Beach School District
11.2015 - 10.2016
Spanish Teacher K-8 Grade
Renaissance Charter School at Charter Schools USA
08.2013 - 11.2015
High School Spanish Teacher
School Board of Broward County
08.2009 - 08.2013
Bachelor of Arts - Language and Linguistics
Florida Atlantic University
Bachelor of Arts - Spanish
Florida Atlantic University
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