Jennifer Rivero
Miami Gardens,FL
Overview
1
1
year of professional experience
Work History
HR assistant
Lakes Dialysis center
10.2022 - 06.2023
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
Waitress
IHOP
12.2021 - 10.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Associate of Arts - Pre-Optometry
Miami Dade College
Hialeah04.2024
High School Diploma -
Barbara Goleman Senior High School
Miami Lakes, FL06.2022
Skills
- Social Skills
- Communication Assistance
- Agile
- Employee Relations
- Problem Solving
- Customer Service
Languages
English
Spanish
Timeline
HR assistant
Lakes Dialysis center
10.2022 - 06.2023
Waitress
IHOP
12.2021 - 10.2022
Associate of Arts - Pre-Optometry
Miami Dade College
High School Diploma -
Barbara Goleman Senior High School