Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Rivero

Miami Gardens,FL

Overview

1
1
year of professional experience

Work History

HR assistant

Lakes Dialysis center
10.2022 - 06.2023
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Maintained office supplies, distributed mail and processed invoices for payment.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.

Waitress

IHOP
12.2021 - 10.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Associate of Arts - Pre-Optometry

Miami Dade College
Hialeah
04.2024

High School Diploma -

Barbara Goleman Senior High School
Miami Lakes, FL
06.2022

Skills

  • Social Skills
  • Communication Assistance
  • Agile
  • Employee Relations
  • Problem Solving
  • Customer Service

Languages

English
Spanish

Timeline

HR assistant

Lakes Dialysis center
10.2022 - 06.2023

Waitress

IHOP
12.2021 - 10.2022

Associate of Arts - Pre-Optometry

Miami Dade College

High School Diploma -

Barbara Goleman Senior High School

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Jennifer Rivero