JENNIFER ROBERTS
Project Manager
Chicago,Illinois
Summary
Self-motivated and forward thinking Project Manager with experience in Telecom, SaaS, HR technology industries. Collaborative leader with dedication to partnering with cross-functional teams to drive successful outcomes. Strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Offers strong analytical, planning and organizational skills to manage competing demands.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Project Manager II
CareerBuilder
Chicago, IL
10.2018 - 04.2020
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders, executives and C-level
- Ensured launch of fully-functional deliverables on time, within budget, and within agreed-upon scope
- Report, manage, mitigate project issues, risks, and escalations, and ensure deliverable acceptance and sign-off
- Drove PMO team to success by establishing process and procedures within team vision and mission
Solutions Project Manager
CareerBuilder
Chicago, IL
10.2016 - 10.2018
- Manage complex software implementations overseeing requirements, scope, schedule, resources, risks and timeline to ensure successful delivery
- Fostered client relationships, working with all levels of management and leadership
- Mentor peers in project management training and processes and internal team goals
Project Specialist, Managed Services
Ericsson Global Services
Chicago, IL
2009 - 2015
- Liaison between regional support teams, local market and external customers to manage the scheduling and coordination of cell-site maintenance activities and drive projects to completion
- Facilitated cross-functional weekly status meetings with local market, regional teams, external customers/vendors and management
- Coordinated the planning and implementation of network upgrades and assisted in the mitigation and resolution of complex network issues
- Maintained detailed maintenance schedules for software configuration management and network equipment to maximize equipment up-time
Technician III
Sprint
Elmhurst, IL
2005 - 2009
- Project management and implementation of critical network projects including BTS integrations, BTS/BSC/DAP migrations, cell site modifications, software updated and frequency retunes
- Configuration management of all network elements
- Planned and collaborated with cross-functional groups to execute the decommissioning of Nextel network, and implement network corrective maintenance
- Prepare reports and communicate project progress, risk and status
Education
Bachelor of Arts - Business Administration And Economics
University of Iowa
Iowa City, IowaSkills
Project Planning and Development
undefinedCertification
Lean Six Sigma
Timeline
Lean Six Sigma
12-2019
Project Manager II
CareerBuilder
10.2018 - 04.2020
Solutions Project Manager
CareerBuilder
10.2016 - 10.2018
Bachelor of Arts - Business Administration And Economics
University of Iowa
Technician III
Sprint
2005 - 2009
Project Specialist, Managed Services
Ericsson Global Services
2009 - 2015
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