JENNIFER ROBERTS
Project Manager
Chicago,Illinois
Summary
Self-motivated and forward thinking Project Manager with experience in Telecom, SaaS, HR technology industries. Collaborative leader with dedication to partnering with cross-functional teams to drive successful outcomes. Strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Offers strong analytical, planning and organizational skills to manage competing demands.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Project Manager II
CareerBuilder
Chicago, IL
10.2018 - 04.2020
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders, executives and C-level
- Ensured launch of fully-functional deliverables on time, within budget, and within agreed-upon scope
- Report, manage, mitigate project issues, risks, and escalations, and ensure deliverable acceptance and sign-off
- Drove PMO team to success by establishing process and procedures within team vision and mission
Solutions Project Manager
CareerBuilder
Chicago, IL
10.2016 - 10.2018
- Manage complex software implementations overseeing requirements, scope, schedule, resources, risks and timeline to ensure successful delivery
- Fostered client relationships, working with all levels of management and leadership
- Mentor peers in project management training and processes and internal team goals
Project Specialist, Managed Services
Ericsson Global Services
Chicago, IL
2009 - 2015
- Liaison between regional support teams, local market and external customers to manage the scheduling and coordination of cell-site maintenance activities and drive projects to completion
- Facilitated cross-functional weekly status meetings with local market, regional teams, external customers/vendors and management
- Coordinated the planning and implementation of network upgrades and assisted in the mitigation and resolution of complex network issues
- Maintained detailed maintenance schedules for software configuration management and network equipment to maximize equipment up-time
Technician III
Sprint
Elmhurst, IL
2005 - 2009
- Project management and implementation of critical network projects including BTS integrations, BTS/BSC/DAP migrations, cell site modifications, software updated and frequency retunes
- Configuration management of all network elements
- Planned and collaborated with cross-functional groups to execute the decommissioning of Nextel network, and implement network corrective maintenance
- Prepare reports and communicate project progress, risk and status
Education
Bachelor of Arts - Business Administration And Economics
University of Iowa
Iowa City, IowaSkills
Project Planning and Development
Project Implementation
Internal and Customer Facing Communication
Enterprise Software
Requirements Gathering
Problem Solving
SaaS
Scope Management
Software Delivery
Procedure Development
Systems Installation, Configuration, and Upgrading
Strategic Planning
Certification
Lean Six Sigma
Timeline
Lean Six Sigma
12-2019
Project Manager II
CareerBuilder
10.2018 - 04.2020
Solutions Project Manager
CareerBuilder
10.2016 - 10.2018
Bachelor of Arts - Business Administration And Economics
University of Iowa
Technician III
Sprint
2005 - 2009
Project Specialist, Managed Services
Ericsson Global Services
2009 - 2015