Jenni Roberts

As part of my job description, I provide customer service by assisting our drivers to transport our riders to their destination on time.

I perform daily the validations of the drivers manifest.

I create and submit a monthly report to the Florida Department of Transportation Commission.

Perform daily deposits.

Clerical services include, answering of phones, filing applications, basic Excel and Microsoft Word experience.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Scheduling of Medical Transportation.
• Processed Employees timecards for payroll.