Jennifer Roberts
Logan,WV
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Emergency Room Charge Nurse
Charleston Area Medical Center
2002.05 - 2012.07
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Streamlined ER processes to reduce wait times, providing efficient and timely care for patients in critical conditions.
- Developed strategies for managing overcrowding in the emergency department, improving overall patient satisfaction scores.
Mobile Critical Care Nurse
Kanawha County Emergency Ambulance Authority
2004.05 - 2006.03
- Participated in ongoing professional development opportunities to stay current on best practices in critical care nursing and transport medicine.
- Maintained accurate patient records throughout the transport process, contributing to effective communication among healthcare providers.
- Maintained constant communication with destination facilities throughout transports; providing updates on patient status and estimated time of arrival.
- Ensured compliance with all relevant regulations and guidelines governing critical care transport nursing, upholding the highest standards of professionalism at all times.
- Conducted thorough assessments of each patient''s needs upon arrival at referring hospitals before initiating any treatments or interventions during transport.
- Played a key role in the development and implementation of transport protocols, leading to more efficient operations and improved patient outcomes.
- Coordinated effectively with other healthcare professionals involved in patient care during the transfer process, ensuring proper handoff of information pertaining to treatment plans and progress notes.
- Collaborated with hospital staff to ensure smooth transitions from facility to ambulance, promoting continuity of care.
- Demonstrated strong clinical judgment in identifying potential complications early on during transports; prioritizing interventions based on severity.
- Reduced response times for emergency calls through streamlined communication with dispatchers and EMTs.
Emergency Room Registered Nurse
Logan Regional Medical Center
2006.06 - 2012.07
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
Registered Flight Nurse
Health Net
2009.03 - 2024.09
- Increased patient safety through meticulous monitoring of vital signs and application of advanced life support techniques during critical care transport.
- Demonstrated exceptional clinical judgment in determining appropriate treatment plans for a diverse range of acutely ill or injured patients encountered during emergency airlifts.
- Optimized patient comfort during air transport by providing compassionate care and addressing individual needs and concerns.
- Assisted physicians in performing advanced procedures such as intubation or central line placement when necessary during critical care transports.
- Promoted adherence to aviation safety standards among colleagues by consistently following established guidelines regarding aircraft operations and maintenance procedures.
- Provided valuable input on emergency medical protocols, assisting in the development of more effective procedures and guidelines for flight nursing practice.
- Continuously updated professional knowledge and skills through regular participation in training programs, conferences, workshops, and other educational opportunities relevant to flight nursing practice.
- Coordinated with air traffic control and other aviation personnel to ensure safe and timely transport of patients to appropriate medical facilities.
- Expedited critical care services for patients requiring specialized treatments by swiftly arranging inter-facility transports between hospitals or trauma centers.
- Contributed to positive team dynamics within the flight crew through effective communication and collaboration during high-stakes missions.
- Served as a mentor for new flight nurses, providing guidance and support during their orientation period and fostering professional growth within the team.
Quality Improvement Specialist/Flight Team Lead
Health Net
2013.03 - 2024.09
- Collaborated with cross-functional teams to identify opportunities for continuous improvement, streamlining processes across departments.
- Established performance metrics for suppliers, contributing to improved supplier quality performance and more effective supplier management.
- Provided training and mentorship to team members on quality assurance methodologies, fostering a culture of continuous improvement within the workplace.
- Wrote policies and procedures and did 100% chart review for every flight and CCT ground transport.
- Mediated with the medical director daily and pinpointed where new procedures needed to be written to follow WVOEMS guidelines. I attended conferences for emscharts systems.
- Super user for them and ninth brain.
- 2017 became flight team leader for HN 7 in Inez in Kentucky. Supervised a full time flight crew, ordered supplies, and did payroll and made sure daily operations ran smoothly.
- Used flight vector Paycom, ADP, Concur and worked with Air Methods Corporation.
Emergency Room Registered Nurse
Boone Memorial Hospital
2017.11 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Assisted physicians during invasive procedures such as central line insertions or intubations, ensuring safe and accurate completion of tasks.
- Streamlined emergency room operations by efficiently triaging patients according to the severity of their condition.
- Facilitated clear communication with patients, families, and colleagues, fostering a positive environment in a fast-paced setting.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Deescalated tense situations involving agitated patients or family members through active listening skills and empathetic responses.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Evaluated patient histories, complaints, and current symptoms.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Register Nurse Surgical Trauma Intensive Care Unit
Charleston Area Medical Center
2020.01 - 2021.01
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Patient Transfer Nurse
Cabell Huntington Hospital- Transfer Center
2020.01 - 2021.01
- Maintained a safe environment for patients with proper body mechanics and lifting techniques during transfers.
- Supported efficient workflow by promptly responding to transport requests from various departments within the hospital.
- Ensured timely transports by efficiently coordinating with hospital staff and maintaining clear communication.
- Increased team productivity through active participation in department meetings, contributing ideas for process improvements and sharing best practices among colleagues.
- Demonstrated adaptability by effectively managing diverse patient populations, including those with mobility limitations, cognitive impairments, or other unique care requirements.
Education
Associate of Science - Nursing
Marshall University
Huntington, WVSkills
- Triage Management
- Clinical judgment
- Compassionate Care
- Airway Management
- Nursing Performance Assessment
- Acute care expertise
- Advanced Cardiovascular Life Support (ACLS)
Certification
- CCIP - The Credentialed Clinical Instructor Program
- CEN - Certified Emergency Nurse
- BLS
- ACLS
- PALS
- TNCC coordinator
- PHTLS
- AMLS
- CFRN
- CCTRN
- Mobile critical care nurse
- NRP
- ENPC
- BLS and first aid instructor
Timeline
Register Nurse Surgical Trauma Intensive Care Unit
Charleston Area Medical Center
2020.01 - 2021.01
Patient Transfer Nurse
Cabell Huntington Hospital- Transfer Center
2020.01 - 2021.01
Emergency Room Registered Nurse
Boone Memorial Hospital
2017.11 - Current
Quality Improvement Specialist/Flight Team Lead
Health Net
2013.03 - 2024.09
Registered Flight Nurse
Health Net
2009.03 - 2024.09
Emergency Room Registered Nurse
Logan Regional Medical Center
2006.06 - 2012.07
Mobile Critical Care Nurse
Kanawha County Emergency Ambulance Authority
2004.05 - 2006.03
Emergency Room Charge Nurse
Charleston Area Medical Center
2002.05 - 2012.07
Associate of Science - Nursing
Marshall University
- CCIP - The Credentialed Clinical Instructor Program
- CEN - Certified Emergency Nurse
- BLS
- ACLS
- PALS
- TNCC coordinator
- PHTLS
- AMLS
- CFRN
- CCTRN
- Mobile critical care nurse
- NRP
- ENPC
- BLS and first aid instructor
Similar Profiles
Jessica FullerJessica Fuller
Registered Nurse, Post Anesthesia Care Unit at Charleston Area Medical CenterRegistered Nurse, Post Anesthesia Care Unit at Charleston Area Medical Center
Jessica TaylorJessica Taylor
Nurse Extern at Charleston Area Medical CenterNurse Extern at Charleston Area Medical Center
MIKAYLA CALESMIKAYLA CALES
Nurse Practitioner at Charleston Area Medical CenterNurse Practitioner at Charleston Area Medical Center