Jennifer Roberts
HUNTINGTON,Indiana
Summary
Professional logistics specialist with strong expertise in shipping operations and team leadership. Proven track record of optimizing processes, ensuring timely deliveries, and maintaining high standards of accuracy and efficiency. Skilled in inventory management, problem-solving, and fostering collaborative environments that adapt to changing needs. Known for reliability and achieving results in fast-paced settings.
Overview
27
27
years of professional experience
Work History
Office Shipping Lead Previous Shipping Clerk
Living Essentials
09.2010 - Current
- Oversee shipping office operations, ensuring timely dispatch of products and adherence to safety protocols.
- Coordinated logistics with carriers to optimize delivery schedules and reduce costs.
- Developed training materials to enhance employee understanding of shipping software and equipment use.
- Collaborated cross-functionally with sales and customer service teams to address shipping inquiries and improve customer satisfaction.
- Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
- Maintained strong relationships with shipping carriers for LTL, truckload, and ground services.
- Communicated between customers, suppliers, and shipping companies to check on deliveries.
- Stayed up to date on freight and shipping practices and regulations including freight invoicing.
- WMS start up, training, and improvement for ASC and D365. Including Integrated software for EDI, ASN, and Malvern.
- Communication with sales, vendors, carriers, customer service, and intercompany personnel.
- Problem Solving pertaining to process, IT related issues, shipments, including issues from the team
- Setup of the returns process, generating, receiving, and managing all correspondence related to return product,
- Assist with inventory functions and issues when needed.
Temporary Employee
Pretzels
05.2010 - 05.2010
- Packing multiple product types, quality assurance, cleaning, and organization.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked in the oven room, warehouse for the robot & baling, on multiple lines, and in the flour room.
Production Worker
GDX
09.1998 - 11.2007
- Operated machinery to produce high-quality products efficiently and safely.
- Monitored production processes to ensure compliance with safety and quality standards.
- Entered daily production and scrap numbers into the computer.
- Assisted in product launch and new equipment setup.
- Worked with injection and transfer presses, glasswork, packing and quality assurance, repair, paint line, and in the flock room.
Education
Associate’s degree - Business Administration, Concentration in Healthcare
Ivy Tech
01.2010
Skills
- Data analysis
- Project management
- Communication
- System Integration
- Multi-Tasking
- Computer Skills (Excel, Word, EDI, D365, ASC, Microsoft GP)
- Shipment verification
- Staff training
- Warehouse management
- Documentation handling
- Returns management
- Attention to detail
- Teamwork and cooperation
- Time management
- Verbal and written communication
- Data entry
- Task prioritization
- Problem-solving
- Handheld scanners
CONTACT INFO
- 260-249-5064
- Jldaniel1979@gmail.com
- Huntington, IN
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Full Professional
Spanish
Elementary
German
Elementary
Timeline
Office Shipping Lead Previous Shipping Clerk
Living Essentials
09.2010 - Current
Temporary Employee
Pretzels
05.2010 - 05.2010
Production Worker
GDX
09.1998 - 11.2007
Associate’s degree - Business Administration, Concentration in Healthcare
Ivy Tech