Jennifer Robinson
Savannah,TN
Summary
Results-driven Case Manager with a strong background in compassionate caregiving at Eagles Nest Services, leveraging CNA certification and exceptional customer service skills. Demonstrated success in facilitating significant client progress and efficient care coordination, underscoring a dedicated commitment to improving patient outcomes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Counselor
Eagles Nest Services
Jackson, TN
01.2025 - Current
- Advocated for clients' needs within their families, workplaces, and educational institutions.
- Maintained accurate and up-to-date records of client progress and treatment plans.
- Participated in regular team meetings to discuss case management issues and plan services for clients.
- Conducted individual and group counseling sessions to address mental health issues, career concerns, and personal development.
Case Manager
Hardeman County Correctional Facility
Whiteville, TN
05.2024 - 01.2025
- Utilized case management software and databases for efficient information tracking.
- Monitored client progress through regular follow-up contacts.
- Maintained up-to-date case records with case activity status.
- Facilitated group sessions and workshops for clients on various topics.
- Compiled reports on cases and submitted them to supervisors as required.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
Care Coordinator
TN Voices
Goodlettsville, USA
01.2023 - 04.2024
- I partner with at risk youth and their families to assist them in having their mental health needs met
- I am certified to complete CANS and NOMS
- I am capable of keeping detailed notes and keeping my own schedule
CNA - Certified Nursing Assistant
Park Rest Nursing Home
Savannah, USA
12.2017 - 02.2024
- I provided ADL to the patients, along with love and support
Case Manager
American Job Center
Savannah, USA
07.2021 - 04.2023
- I provided case management services to people who needed help getting jobs and achieving educational goals
Deputy Jailer. Caseworker
Hardin County Jail
Savannah, USA
06.2021 - 01.2023
- I assisted the inmates in following directions
YSO, Supervisor, Activity coordinator
Hollis Academy School
Waynesboro, USA
06.2020 - 10.2022
- Supervised the youth and ensured they had a safe environment
CNA - Certified Nursing Assistant
Waynesboro Nursing Home
Waynesboro, USA
05.2019 - 03.2020
- Provided ADL along with love and support to the elderly
Cafeteria Worker
HARDIN COUNTY BOARD OF EDUCATION
Savannah, USA
09.2016 - 03.2017
- I worked in the cafeteria at Hardin County High School
- I was responsible for food preparation for breakfast and lunch for all students
- I helped clean up, also
Certified Nursing Assistant
HARBERT HILLS ACADEMY NURSING HOME
Savannah, USA
08.2008 - 09.2010
- I provided activities for daily living to the residents, ensured a safe environment, and assisted patients with all daily meals, as a Certified Nursing Assistant
Certified Nursing Assistant
CAREALL HOME HEALTH
Jackson, USA
02.2008 - 08.2008
- I provided ADL and support for the elderly in their homes
Education
BS - Sociology
UNIVERSITY OF TENNESSEE AT MARTIN
Martin, TN05.2015
Diploma in General Office Assistant - General
TENNESSEE TECHNOLOGY CENTER
Crump, TN08.2009
Associate of Science - Criminal Justice
JACKSON STATE COMMUNITY COLLEGE
Savannah, TN05.2008
Skills
- CNA
- Home Health
- CNA Certified
- Certified Nursing Assistant
- Senior Care
- Nursing
- Vital Signs
- Caregiving
- Home Care
- Food Preparation
- Meal Preparation
- Alzheimer's Care
- Office experience
- Customer service
- Medication Administration
- Personal Assistant Experience
- Dementia Care
- Cleaning Experience
- Patient Care
- Hospice Care
- Medical Office Experience
- Laundry
- Infection Control Training
- Memory Care
- Hospital Experience
- Case Management
Certification
- CNA, 06/2000, 09/2019, Providing ADL to patients in a home or nursing home setting.
- Certified Nursing Assistant (CNA)
- CPR Certification
- First Aid Certification
- Counseling Certification
- QMHP Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized to work in the US for any employer
- Title: Care Coordinator
Languages
Spanish
Professional
References
References available upon request.
Timeline
Counselor
Eagles Nest Services
01.2025 - Current
Case Manager
Hardeman County Correctional Facility
05.2024 - 01.2025
Care Coordinator
TN Voices
01.2023 - 04.2024
Case Manager
American Job Center
07.2021 - 04.2023
Deputy Jailer. Caseworker
Hardin County Jail
06.2021 - 01.2023
YSO, Supervisor, Activity coordinator
Hollis Academy School
06.2020 - 10.2022
CNA - Certified Nursing Assistant
Waynesboro Nursing Home
05.2019 - 03.2020
CNA - Certified Nursing Assistant
Park Rest Nursing Home
12.2017 - 02.2024
Cafeteria Worker
HARDIN COUNTY BOARD OF EDUCATION
09.2016 - 03.2017
Certified Nursing Assistant
HARBERT HILLS ACADEMY NURSING HOME
08.2008 - 09.2010
Certified Nursing Assistant
CAREALL HOME HEALTH
02.2008 - 08.2008
- CNA, 06/2000, 09/2019, Providing ADL to patients in a home or nursing home setting.
- Certified Nursing Assistant (CNA)
- CPR Certification
- First Aid Certification
- Counseling Certification
- QMHP Certification
BS - Sociology
UNIVERSITY OF TENNESSEE AT MARTIN
Diploma in General Office Assistant - General
TENNESSEE TECHNOLOGY CENTER
Associate of Science - Criminal Justice
JACKSON STATE COMMUNITY COLLEGE
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