Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
References
Timeline
Generic
Jennifer Robinson

Jennifer Robinson

Savannah,TN

Summary

Results-driven Case Manager with a strong background in compassionate caregiving at Eagles Nest Services, leveraging CNA certification and exceptional customer service skills. Demonstrated success in facilitating significant client progress and efficient care coordination, underscoring a dedicated commitment to improving patient outcomes.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Counselor

Eagles Nest Services
Jackson, TN
01.2025 - Current
  • Advocated for clients' needs within their families, workplaces, and educational institutions.
  • Maintained accurate and up-to-date records of client progress and treatment plans.
  • Participated in regular team meetings to discuss case management issues and plan services for clients.
  • Conducted individual and group counseling sessions to address mental health issues, career concerns, and personal development.

Case Manager

Hardeman County Correctional Facility
Whiteville, TN
05.2024 - 01.2025
  • Utilized case management software and databases for efficient information tracking.
  • Monitored client progress through regular follow-up contacts.
  • Maintained up-to-date case records with case activity status.
  • Facilitated group sessions and workshops for clients on various topics.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.

Care Coordinator

TN Voices
Goodlettsville, USA
01.2023 - 04.2024
  • I partner with at risk youth and their families to assist them in having their mental health needs met
  • I am certified to complete CANS and NOMS
  • I am capable of keeping detailed notes and keeping my own schedule

CNA - Certified Nursing Assistant

Park Rest Nursing Home
Savannah, USA
12.2017 - 02.2024
  • I provided ADL to the patients, along with love and support

Case Manager

American Job Center
Savannah, USA
07.2021 - 04.2023
  • I provided case management services to people who needed help getting jobs and achieving educational goals

Deputy Jailer. Caseworker

Hardin County Jail
Savannah, USA
06.2021 - 01.2023
  • I assisted the inmates in following directions

YSO, Supervisor, Activity coordinator

Hollis Academy School
Waynesboro, USA
06.2020 - 10.2022
  • Supervised the youth and ensured they had a safe environment

CNA - Certified Nursing Assistant

Waynesboro Nursing Home
Waynesboro, USA
05.2019 - 03.2020
  • Provided ADL along with love and support to the elderly

Cafeteria Worker

HARDIN COUNTY BOARD OF EDUCATION
Savannah, USA
09.2016 - 03.2017
  • I worked in the cafeteria at Hardin County High School
  • I was responsible for food preparation for breakfast and lunch for all students
  • I helped clean up, also

Certified Nursing Assistant

HARBERT HILLS ACADEMY NURSING HOME
Savannah, USA
08.2008 - 09.2010
  • I provided activities for daily living to the residents, ensured a safe environment, and assisted patients with all daily meals, as a Certified Nursing Assistant

Certified Nursing Assistant

CAREALL HOME HEALTH
Jackson, USA
02.2008 - 08.2008
  • I provided ADL and support for the elderly in their homes

Education

BS - Sociology

UNIVERSITY OF TENNESSEE AT MARTIN
Martin, TN
05.2015

Diploma in General Office Assistant - General

TENNESSEE TECHNOLOGY CENTER
Crump, TN
08.2009

Associate of Science - Criminal Justice

JACKSON STATE COMMUNITY COLLEGE
Savannah, TN
05.2008

Skills

  • CNA
  • Home Health
  • CNA Certified
  • Certified Nursing Assistant
  • Senior Care
  • Nursing
  • Vital Signs
  • Caregiving
  • Home Care
  • Food Preparation
  • Meal Preparation
  • Alzheimer's Care
  • Office experience
  • Customer service
  • Medication Administration
  • Personal Assistant Experience
  • Dementia Care
  • Cleaning Experience
  • Patient Care
  • Hospice Care
  • Medical Office Experience
  • Laundry
  • Infection Control Training
  • Memory Care
  • Hospital Experience
  • Case Management

Certification

  • CNA, 06/2000, 09/2019, Providing ADL to patients in a home or nursing home setting.
  • Certified Nursing Assistant (CNA)
  • CPR Certification
  • First Aid Certification
  • Counseling Certification
  • QMHP Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized to work in the US for any employer
  • Title: Care Coordinator

Languages

Spanish
Professional

References

References available upon request.

Timeline

Counselor

Eagles Nest Services
01.2025 - Current

Case Manager

Hardeman County Correctional Facility
05.2024 - 01.2025

Care Coordinator

TN Voices
01.2023 - 04.2024

Case Manager

American Job Center
07.2021 - 04.2023

Deputy Jailer. Caseworker

Hardin County Jail
06.2021 - 01.2023

YSO, Supervisor, Activity coordinator

Hollis Academy School
06.2020 - 10.2022

CNA - Certified Nursing Assistant

Waynesboro Nursing Home
05.2019 - 03.2020

CNA - Certified Nursing Assistant

Park Rest Nursing Home
12.2017 - 02.2024

Cafeteria Worker

HARDIN COUNTY BOARD OF EDUCATION
09.2016 - 03.2017

Certified Nursing Assistant

HARBERT HILLS ACADEMY NURSING HOME
08.2008 - 09.2010

Certified Nursing Assistant

CAREALL HOME HEALTH
02.2008 - 08.2008
  • CNA, 06/2000, 09/2019, Providing ADL to patients in a home or nursing home setting.
  • Certified Nursing Assistant (CNA)
  • CPR Certification
  • First Aid Certification
  • Counseling Certification
  • QMHP Certification

BS - Sociology

UNIVERSITY OF TENNESSEE AT MARTIN

Diploma in General Office Assistant - General

TENNESSEE TECHNOLOGY CENTER

Associate of Science - Criminal Justice

JACKSON STATE COMMUNITY COLLEGE
Jennifer Robinson