Jennifer Robison
Idaho Falls,ID
Summary
Highly dependable, ethical, and organized Office Manager with noted experience in administrative management. Prioritize and multitask effectively to achieve goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
34
34
years of professional experience
Work History
Office Manager
Elison And Wood Orthodontics
Idaho Falls, ID
10.1989 - Current
- Maintained computers including upgrades and general IT practice-wide.
- Oversaw administrative inventory.
- Optimized organizational systems for payments, collections, deposits, and recordkeeping.
- Responsible for accounts receivable using Excel and QuickBooks.
- Coached new hires on company processes while managing employees schedules.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Developed standard operating procedures for all administrative employees.
- Managed patient schedule.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services. Guided patients in understanding and signing financial contracts. Obtained informed consent from patient/guardian for procedures.
- Reviewed reports, prepared bank deposits, posted daily revenues, and balanced bank statements.
- Supervised and led team of 22 orthodontic clinical and administrative staff for three office locations.
- Responsible for HIPAA compliance.
- Updating credentialing information for two doctors.
- Responsible for staying current with licensing for practice.
- Ensured that policies and procedures were followed so practice passed dental and radiation safety inspections.
- Respectfully addressed all grievances from patients.
- Completed over 2000 hours as a clinical assistant.
- On-call for patient emergencies.
Medical Assistant
McCowin Orthopedics
Idaho Falls, ID
12.1987 - 10.1989
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
Education
No Degree - Business Management
BYU-Idaho
Rexburg, IDSkills
- Handling Customer Complaints
- Team Management and Supervision
- Staff Development and Training
- Microsoft Office Suite
- Quickbooks
- Schedule Coordination
- Coaching and Mentoring
- Recruitment and Hiring
- Decision Making
- Regulatory Compliance
- Facilities Maintenance
- Methodical and Organized
- Delegation and Work Assignment
- Information Security
- Account Reconciliation
- Confidence and Drive
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Office Manager
Elison And Wood Orthodontics
10.1989 - Current
Medical Assistant
McCowin Orthopedics
12.1987 - 10.1989
No Degree - Business Management
BYU-Idaho
Similar Profiles
Sierra WillsSierra Wills
Orthodontic Assistant at Elison And Wood OrthodonticOrthodontic Assistant at Elison And Wood Orthodontic
Elison PhillipsElison Phillips
Owner/Operator at Clark Elison Excavation LLCOwner/Operator at Clark Elison Excavation LLC
Muhammad Adil ZiaMuhammad Adil Zia
Logistic Executive at Elison Computers and Requisites Trading CO LLCLogistic Executive at Elison Computers and Requisites Trading CO LLC
Jace MitchellJace Mitchell
Cabinetmaker/Carpenter Apprentice at Willowcreek WoodworksCabinetmaker/Carpenter Apprentice at Willowcreek Woodworks
Estephany PonceEstephany Ponce
Dental Assistant Instructor at Park West Dental (Assist To Succeed)Dental Assistant Instructor at Park West Dental (Assist To Succeed)