Jennifer Robison
Okemah,OK
Summary
Accomplished Long Term Care Administrator with a proven track record at The Reach Corporation, adept in office management and customer service. Excelled in reducing overhead costs, enhancing staff performance through targeted coaching, and maintaining high confidentiality standards. Skilled in decision-making and administrative support, consistently achieving organizational goals with meticulous attention to detail. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions. Self-motivated, proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Overview
27
27
years of professional experience
Work History
Long Term Care Administrator
The Reach Corporation
07.2006 - Current
- Handled sensitive information for 40 residents discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed regional yearly budget, ensuring adequate supplies were available to all overseen facilities while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, facility staff by offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Reduced overhead costs through careful budget management and resource allocation.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Cashier
Homeland
03.1997 - 05.2006
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Behavioral Sciences
Mid America Christian University
Oklahoma City, OK05.2006
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Office Administration
- Administrative Support
- Documentation And Reporting
- Decision-Making
- Office Management
Timeline
Long Term Care Administrator
The Reach Corporation
07.2006 - Current
Cashier
Homeland
03.1997 - 05.2006
Bachelor of Science - Behavioral Sciences
Mid America Christian University
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