Jennifer Robledo
San Jose,CA
Summary
An Organized and dependable candidate successful at managing multiple priorities with a positive attitude due to experience working with people of all ages. Willing to take on added responsibilities to meet team goals. Not only but also able to seek and maintain full-time position that offers professional challenges utilizing communication, time management and problem-solving skills. Eager to grow and take on new opportunities.
Overview
6
6
years of professional experience
Work History
Youth Development Specialist
Boys and Girls club
San Jose
07.2018 - Current
- Responded to student and family questions and provided information on BGC program
- Established boundaries for children, including positive and negative behaviors
- Collaborated with parents, guardians, and teachers to help students meet goals
- Prepared engaging rotations to help students learn new topics
- Helped with homework to enhance student understanding and learning habits
- Incorporated new technologies, strategies, and teaching skills to enhance student learning
- Supervised 25/100 students in classrooms, cafeterias, halls, schoolyards, and on field trips
- Organized materials and classroom spaces to help students be successful
- Built relationships with students and parents to improve learning
- Taught students how to explore ideas and expand their horizons through lively classroom discussions.
Cash Office / Cashier
Ross
San Jose
01.2022 - 09.2023
- Developed and used correct cash handling procedures to make sure all safes, deposits, and registers were accurate
- Counted and set money correctly for all new registers every single morning and when money problem came up, always spoke first to store manager before proceeding
- Handled up to 40,000 highest and as low as 12,000.
- Ability to count money correctly when returning it back to either customers or when making sure all of our money deposits were even and correct amount
- Worked fast-paced as cashier to ensure customers were satisfied with service
- Greeted customers and helped with any questions or concerns.
Cashier
McDonald's
San Jose
04.2018 - 06.2018
- Greeted customers to take food orders and provide information about menus
- Operated cash register to receive payment from customers in cash or credit card form
- Stocked, cleaned, and restocked workstations and display cases
- Maintained clean and well organized counter top to attract customers
- Restocked serving stations to keep team efficient and minimize customer service delays
- Took orders and processed payments for dine-in, carry-out and drive-thru customers
- Resolved customer complaints and keep them pleased
Education
Associate of Arts - Law Enforcement
De Anza College
Cupertino, CA06.2022
Diploma -
Oak Grove High School
San Jose, CA05.2018
Skills
- Communication
- Customer Service
- Relationship Building
Team Collaboration/ Leadership
- Leadership
- Time Management
- Problem Solving
- Critical Thinking
- Organizational Skills
- Cash Handling
Prioritizing Situations
Languages
Spanish
Full Professional
Timeline
Cash Office / Cashier
Ross
01.2022 - 09.2023
Youth Development Specialist
Boys and Girls club
07.2018 - Current
Cashier
McDonald's
04.2018 - 06.2018
Associate of Arts - Law Enforcement
De Anza College
Diploma -
Oak Grove High School