Jennifer Rodorigo
Big Lake,MN
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule. Skilled Shift Manager with strong experience in overseeing operations, leading teams, and ensuring customer satisfaction. Proven abilities in staff training, scheduling, and inventory management. Demonstrated success in enhancing productivity and streamlining processes for efficiency. Committed to maintaining high quality standards and implementing company policies effectively. Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Manager
Noodles and Company
Rogers, MN
01.2024 - Current
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Assisted in resolving escalated customer service issues in a timely manner.
- Provided coaching and guidance to team members when necessary to improve performance.
Culinary Manager
Stoney River
Ramsey, MN
04.2023 - 01.2024
- Developed and implemented kitchen policies, procedures and quality standards.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Ordered ingredients and supplies to maintain adequate inventory levels for the kitchen.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
Bakery Manager
Coborns
Clearwater, MN
07.2021 - 04.2023
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
- Supported long-term business strategies, generating guest relations feedback for process improvements.
- Built lasting client relationships by organizing and planning sales events.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Researched out-of-stock items to find additional inventory in other store locations.
Education
Associate of Applied Science - Baking And Pastry
Le Cordon Bleu
Mendota Heights, MN11-2007
Skills
- Scheduling expertise
- Accurate money handling
- Shift leadership
- Inventory controls
- Opening and closing procedures
- Schedule oversight
- Reliability
- Professionalism
- Multitasking
- Safety Protocols
- Strategic Planning
- Adaptability
Affiliations
- Sports
- Animals
- Crafts
Languages
English
Professional
French
Limited
Accomplishments
- Department Learning Acadamy
- Attendance awards in school
Certification
- Serve Safe (currently expired)
References
References available upon request.
Timeline
Shift Manager
Noodles and Company
01.2024 - Current
Culinary Manager
Stoney River
04.2023 - 01.2024
Bakery Manager
Coborns
07.2021 - 04.2023
- Serve Safe (currently expired)
Associate of Applied Science - Baking And Pastry
Le Cordon Bleu
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