Jennifer Rodowick
Altadena,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
Work History
Dog Groomer
Grub and Groom
Altadena, CA
04.2023 - 12.2023
- Provided adequate attention and consistent oversight to vacationing pets to promote high level of care.
- Bathed approximately 10 animals per 8-hour shift.
- Walked dogs while enforcing good behavior and manners.
- Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
- Cared for pets during owners' absences.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Created consistent workflows by assisting with washing, drying and folding duties.
- Supported animal health by keeping areas clean, neat and properly sanitized.
Fine Dinning Server
McPhee's Grill
Templeton, CA
08.2012 - 03.2017
- Picked up food in kitchen and delivered to guests according to established protocols.
- Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
- Trained in wine and liquor service in order to provide full and positive experiences to guests.
- Provided guests with information about menu items, made suggestions and took orders.
- Matched wines with menu items and guest preferences.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new employees to perform duties.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Set up tables in between patrons to reduce wait times.
- Informed customers of daily specials and signature menu items.
Administrative Assistant to the President
western World Annuity
Torrance, CA
01.2008 - 01.2011
- Set up meeting and event logistics for senior management and updated calendars.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Conducted research and collected and analyzed data to prepare reports and documents.
- Revised and maintained master calendar to coordinate meetings across multiple time zones.
- Leveraged word processing software to create proposals, letters and memos.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
- Coordinated catering services for various functions, including sales trainings and department meetings.
- Composed, edited and typed complex memos and reports with job-related software.
- Handled incoming calls and directed callers to appropriate department or employee.
Education
High School Diploma -
Santa Barbara City College
Santa Barbara, CA06-1996
Skills
- Facility policies and procedures
- Breed and species knowledge
- Price Negotiation
- Safety precautions and measures
- Verbal and written communication
- Hand-Eye Coordination
Timeline
Dog Groomer
Grub and Groom
04.2023 - 12.2023
Fine Dinning Server
McPhee's Grill
08.2012 - 03.2017
Administrative Assistant to the President
western World Annuity
01.2008 - 01.2011
High School Diploma -
Santa Barbara City College