Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals.
Overview
23
23
years of professional experience
Work History
F&B Supervisor/Banquets Supervisor
Granby Ranch
02.2022 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Oversaw daily requirements for wedding staff and holding staff to those expectations.
Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
Assistant Manager
Smoothie Factory
04.2015 - 04.2017
Ordered monthly supplies from multiple vendors
Made bi-weekly schedules and called in payroll
Opened and closed store
Did basic prep work and followed the correct procedures
Had a wide variety of customers that I dealt with on a daily basis.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
General Manager
Goodcents Deli Fresh Subs
06.2010 - 05.2013
Ordered supplies on a weekly basis to accommodate the needs of the store
Did inventory on a monthly and quarterly basis
Motivated my team to perform at their best every morning
Created weekly schedules for my employees
Developed a way to keep our store 14% over last year’s sales
Did the interviews and training of new employees.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Managed budget implementations, employee evaluations, and contract details.
Assistant
Complete Plumbing & Air
07.2007 - 11.2008
Called City & got permits to work in that city
Paid personal & the business bills on a monthly basis
Filed paperwork daily.
Data Entry
Transcore
06.2001 - 04.2005
Keyed in 10-key trips
Ran monthly & quarterly tax reports for multiple corporations
Oversaw over 50,000 trucks with proper permits, plates, and IFTA stickers
Maintained contact with State & Company personnel on a daily basis.
Education
High School Diploma -
Waxahachie High School
Waxahachie, TX
06.2000
Skills
Seeking a position that will allow me to utilize my management, administrative experience, warehouse and production experience, keen customer service and organizational skills