JENNIFER RODRIGUEZ
Miami,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manager
Super Wheels Miami
05.2019 - Current
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and patrons
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Onboarded new employees with training and new hire documentation
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
- Developed and maintained relationships with customers and suppliers through account development
- Improved safety procedures to create safe working conditions for workers
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Established team priorities, maintained schedules and monitored performance
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Front Desk Medical Assistant
Care Net
11.2009 - 05.2016
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Supported office staff and operational requirements with administrative tasks
- Checked patient insurance, demographic, and health history to keep information current
- Organized paperwork such as charts and reports for office and patient needs
- Helped patients complete necessary medical forms and documentation
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection
- Warmly greeted patients and visitors and made each feel welcome
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans
- Monitored patient progress to detect changes or unusual behavior and update medical personnel
- Cleaned, sanitized and moved hospital equipment
- Helped patients complete activities of daily living
- Checked patient rooms for adequate linens and supplies and restocked as necessary
- Checked patient vital signs, weight and pain levels for documentation purposes.
Legal Receptionist
Tilghman And Veith P.A
02.2006 - 11.2006
- Effectively navigated State clerk, court and judicial websites
- Drafted Document, Document and Document with efficiency and accuracy
- Worked with litigation management software systems
- Planned and organized internal and external events, meetings and conferences.
Receptionist/ Medical Assistant
Total Family Medical Center
02.2006 - 11.2006
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Adhered to strict HIPAA guidelines to protect patient privacy
- Managed multi-line phone system and pleasantly greeted patients
- Checked patient insurance, demographic, and health history to keep information current
- Administered testing with electrocardiogram for patients experiencing events and as screening tool
- Monitored patient activity during stress test to record data
- Conducted electrocardiogram, echocardiogram, phonocardiogram and stress tests by using electronic test equipment and recording devices
- Utilized stethoscopes, thermometers and sphygmomanometers to meet patient needs and prescribed medical therapies
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods
- Performed blood pressure measurements.
Medical Assistant
Metro Med
05.2005 - 01.2006
- Sanitized, restocked, and organized exam rooms and medical equipment
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
- Obtained client medical history, medication information, symptoms, and allergies
- Performed medical records management, including filing, organizing and scanning documents
- Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects
- Performed urine cultures
- Assisted Pap smears.
Education
Associate of Science - Registered Nurse
Compu-Med Vocational Careers - Miami
Miami, FL12.2025
Cardiovascular Tech - Cardiovascular Technology
National School of Technology
Miami, FL09.2006
High School - High School
South Dade Senior High School
Homestead, FL06.2004
Skills
- Team Leadership
- Family Education
- Complex Problem-Solving
- Feeding Assistance Expert
- Procedure Assistance
- Phlebotomy
- Medical Office Administration
- Patient-Focused Care
- Patient Relations
- Sterile Technique
- Specimens Collection and Processing
- First Aid
- Vital Sign Monitoring
- Emergency Room Procedures
- Inventory Management
- Patient Scheduling
- Medical Terminology
- HIPAA Compliance
- Data Entry
- Dementia and Alzheimer's Knowledge
- OB/GYN Procedures
- Medical Terminology Knowledge
- Patient Management
- Customer Service
- Emergency Procedures Understanding
- Emptying Catheter Bags
- Suctioning
- CPR
- Compassionate
- Patient Feeding
- Direct Patient Care
- Patient Oral Care
- Patient Assessments
- Compassionate Caregiver
- Trustworthy Companion
- Medical Procedures
- Wound Care Specialist
- Patient Bathing
- Water Bath Maintenance
- Equipment Sterilization
- Simple Dressings
- Tube Feedings and Medications Familiarity
- Time Management
- Verbal and written communication
- Staff Training and Development
- Staff Management
- Project Management
- Prioritizing calls
- Customer Relations
- Schedule Management
- Route Planning
- Schedule Coordination
- Service planning
- Incident Reporting
- Decision-Making
- Critical Thinking
- Paperwork Processing
- Creative Thinking
- Workload Management
- Training and Development
Certification
First Aid/BLS Certified
Languages
English
Full Professional
Spanish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
Super Wheels Miami
05.2019 - Current
Front Desk Medical Assistant
Care Net
11.2009 - 05.2016
Legal Receptionist
Tilghman And Veith P.A
02.2006 - 11.2006
Receptionist/ Medical Assistant
Total Family Medical Center
02.2006 - 11.2006
Medical Assistant
Metro Med
05.2005 - 01.2006
First Aid/BLS Certified
Associate of Science - Registered Nurse
Compu-Med Vocational Careers - Miami
Cardiovascular Tech - Cardiovascular Technology
National School of Technology
High School - High School
South Dade Senior High School
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