Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Rodriguez

Dallas,TX

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at Call Center Services Inc. through exceptional problem-solving and organizational skills. Adept at managing high call volumes and collaborating effectively with teams to exceed service goals. Demonstrates a dependable and positive attitude, ensuring high-quality customer service and operational efficiency.

Work History

Amazon Wearhouse

I Would Work on Packing Orders, Shipping and Stack
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Gas Station Cashier

I Was a Cashier, Also With Customer Service Experi
  • Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
  • Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
  • Followed safety protocols and regulations, maintaining a secure environment for staff and patrons alike.

Call Center Representative

Call Center Services Inc.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Fast Food Worker

Pizza Hut
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.

Education

Ged -

L.G. Pinkston High School
Dallas, TX
06.2021

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Organizational Skills
  • Multitasking Abilities
  • Dependable and Responsible
  • Flexible and Adaptable

Languages

English
Professional Working
Spanish
Full Professional

Timeline

Amazon Wearhouse

I Would Work on Packing Orders, Shipping and Stack

Gas Station Cashier

I Was a Cashier, Also With Customer Service Experi

Call Center Representative

Call Center Services Inc.

Fast Food Worker

Pizza Hut

Ged -

L.G. Pinkston High School
Jennifer Rodriguez