Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Rodriguez

Hauppauge,USA

Summary

Results-driven EDI Manager with 10+ years of experience leading EDI initiatives, managing data integration projects, and streamlining B2B transactions. Skilled in EDI standards (X12, EDIFACT), mapping tools, and ERP integration (SAP, Oracle, etc.). Proven track record of reducing errors, increasing operational efficiency, and maintaining compliance in highly regulated environments. Strong leadership and communication skills with the ability to coordinate cross-functional teams and drive strategic objectives.

Overview

22
22
years of professional experience

Work History

EDI Manager

Bedgear
09.2021 - 04.2025
  • Manage 100+ trading partners in supply chain and retail sectors.
  • Implemented EDI solutions integrated with NetSuite, improving order accuracy by 25%.
  • Collaborated with vendors and internal departments to ensure EDI compliance and seamless communication.
  • Developed SOPs and provided training to staff, improving team performance and reducing onboarding time.
  • Generate and review daily inventory feeds, addresses and errors
  • Update and maintain item catalogs in TrueCommerce
  • Review all trading partner mapping updates sent in; act on any changes that require addition updates in other system(s)
  • Work interdepartmentally with customer support and warehouse/distribution to identify and resolve failed transactions
  • Partner with sales support and accounting teams to update mapping for any applicable freight/shipping charges
  • Review vendor invoices and reconcile for payment
  • Maintain and complete necessary updates to the Scheduler in TrueCommerce
  • Review PO export emails for errors and troubleshoot until resolved
  • Responsible for onboarding of new/pre-existing customers
  • Troubleshoot Magento/Celigo (NetSuite Integrator) fulfillment errors
  • Set up SKU cross-references between systems
  • Review and monitor Amazon fulfillment transactions
  • Set up marketplace SKUs in NetSuite
  • Troubleshoot marketplace orders
  • Additional projects/duties as assigned by Management

EDI Coordinator

Quality King Distributors
07.2019 - 10.2020
  • Coordinated EDI- based transactions and processes for new customers and vendors such as AS2 setup and/or regular VAN services.
  • Lead and administer key process improvements to internet based EDI implementations.
  • Participated in design and review of new applications for EDI systems.
  • Directed all domestic and international product shipments via UPS.
  • Processed and monitored all inbound and outbound documents (810, 812, 820, 850,860,864,865,etc)
  • Worked with trading partners to resolve any operational issues.
  • Managed and tested all EDI implementations with new EDI partners through GXS, SPS Commerce and any EDI testing service per trading partner request.
  • Verified and confirmed any missing 997’s functional acknowledgment files.
  • Updated cross reference file according to vendor requirements.
  • Worked with a 3rd party warehouse to coordinate shipping and follow up on orders.
  • Date entry and corrections of Yearly Performance evaluations and departmental training.
  • Participated in the development of department and strategic goals, objectives and systems.
  • Provided administrative assistance to the Chief Operating Officer.
  • Compile and track statistical data.
  • Office duties included: Screened and directed phone calls; maintained and updated files, typed correspondences.
  • Interacted with department directors and other senior management.
  • Communicated with senior level staff on a daily basis such as accounts receivable, accounts payable, cash applications and quality control.

Project Manager

Rickys NYC
10.2013 - 06.2019
  • Engineering of SA-related solutions for various project and operational needs.
  • Install new / rebuild existing servers and configure hardware, peripherals, services, settings,directories, storage, etc. in accordance with standards and project/operational requirements.
  • Install and configure systems such as supports AS400/POS infrastructure applications or Asset
  • Management applications.
  • Develop and maintain installation and configuration procedures.
  • Contribute to and maintain system standards.
  • Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Perform regular security monitoring to identify any possible intrusions.
  • Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
  • Perform regular file archival and purge as necessary.
  • Create, change, and delete user accounts per request.
  • Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
  • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
  • Communicated with accounts receivable and accounts payable department to ensure receipt of receiving inventory reports and to ensure receipt of vendor invoices

Fulfillment Manager

Workforce One Healthcare Career Center Laguardia Community College
10.2009 - 06.2012
  • Compiled and maintained records of quantity, type, and value of material, equipment, merchandise, or supplies stocked in establishment.
  • Counts material, equipment, merchandise, or supplies in stock and posts totals to inventory records, manually or using a computer.
  • Compare inventory to office records or compute figures from records, such as sales orders, production records, or purchase invoices to obtain current inventory.
  • Verified clerical computations against physical count of stock and adjusts errors in computation or count, or investigates and reports reasons for discrepancies.
  • Prepared reports, such as inventory balance, price lists, and shortages.
  • Responsible for all receiving components.
  • Responsible for all invoices on components &/or finish goods.
  • Liaison between the VP of Production, Chief Operating Officer, Vendors and Accounts payable.
  • Arranged domestic and international shipments for customers.
  • Prepared documents for ocean and air freight for customer’s clearance.
  • Handled customers' inquiries and resolve customers' complaints.
  • Processed customer’s orders and monitored the order process.
  • Ensure all import and export items are correctly classified.
  • Ensured international shipping documents are completed correctly.
  • Tracked cargo from factory door to final destination.
  • Maintained strong lines of communication with both internal and external clients.

EDI Coordinator

Quality King Distributors
05.2003 - 09.2009
  • Coordinated EDI- based transactions and processes for new customers and vendors
  • Lead and administer key process improvements to internet based EDI implementations
  • Participated in design and review of new applications for EDI systems
  • Directed all domestic and international product shipments via UPS
  • Interviewed and hired employees for warehouse
  • Processed and monitored all inbound and outbound documents (810, 812,850,860,864,865,etc)
  • Worked with trading partners to resolve any operational issues.
  • Managed and tested all EDI implementations with new EDI partners
  • Worked with 3rd party warehouse to coordinate shipping and follow up on orders
  • Date entry and corrections of Yearly Performance evaluations and departmental training.
  • Participated in the development of department and strategic goals, objectives and systems.
  • Provide administrative assistance to the Chief Operating Officer
  • Compile and track statistical data and typed reports using spreadsheet, Internet, E-mail, and MS Office Suite.
  • Office duties included: Screened and directed phone calls; maintained and updated files, typed correspondences.
  • Interacted with department directors and other senior management.
  • Communicated with senior level staff on a daily basis such as accounts receivable, accounts payable and quality control

Education

Associate of Arts -

Suffolk Community College
05-2006

Skills

  • EDI Implementation & Support
  • EDI Standards: ANSI X12, EDIFACT
  • ERP Integration (SAP, Oracle NetSuite)
  • EDI Providers ( CommerceHub, DSCO, ecUtopia, Logic Broker, SPS Commerce, TrueCommerce, Retail Link
  • VAN & AS2 Communications
  • Mapping & Translation Tools
  • Partner Onboarding
  • Supply Chain & Logistics EDI
  • Project Management
  • Troubleshooting & Root Cause Analysis
  • Team Leadership & Training

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

EDI Manager

Bedgear
09.2021 - 04.2025

EDI Coordinator

Quality King Distributors
07.2019 - 10.2020

Project Manager

Rickys NYC
10.2013 - 06.2019

Fulfillment Manager

Workforce One Healthcare Career Center Laguardia Community College
10.2009 - 06.2012

EDI Coordinator

Quality King Distributors
05.2003 - 09.2009

Associate of Arts -

Suffolk Community College

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