Donna Lopez
Summary
Dynamic healthcare recruiter with extensive experience at Aya Healthcare, excelling in talent acquisition and compliance management. Proven ability to enhance recruitment strategies and streamline onboarding processes. Bilingual in Spanish, leveraging strong communication skills to build relationships and ensure candidate satisfaction. Skilled in credentialing management and employee relations, driving organizational success.
Overview
14
14
years of professional experience
Work History
Recruiter/Bilingual Tax Preparer
Liberty Tax Service
08.2011 - 06.2025
- Filed tax returns and prepared governmental reports in compliance with strict standards
- Computed taxes owed by applying prescribed rates, laws and regulations
- Trained new employees on accounting principles and company procedures
- Use computers for various applications, such as database management or word processing
- Recruit new hires for internal positions
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Provided training to new staff on scheduling policies, procedures, and software systems.
Compliance Coordinator/Healthcare Recruiter
Aya Healthcare
09.2021 - 04.2024
- Responsible for maintaining compliance with state and local regulations for all field personnel
- Manage all phases of full-cycle recruiting from initial sourcing and screening through job offering and on boarding
- Provide full orientation to new staff coordinate all branch training programs for traveling nurses
- Create, update and maintain accurate employee records in the agency's Nova based system
- Perform timely completion of wage and employee verification; handle all payroll inquiries and complete weekly edits
- Prepare and maintain new employee files; perform ongoing charts audits to ensure conformity with compliance policies
- Functioned as MSO intermediary in assisting credentialing process
- Maintained and updated all credentials files as needed
- Reviewed credentials files for potential red flags
- Monitored and filed all received information
- Maintained credentialing database while tracking all direct provider contract data
- Performed primary and secondary source verifications of credentials according to departmental policy
- Maintained all medical license, Drug Administration and malpractice insurance for physicians and mid-level providers
- Ensured compliance with national standards of quality organizations
- Provided training to employees on essential compliance topics, increasing overall awareness and understanding.
- Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
- Conducted thorough candidate screenings, including reference checks and verification of licenses, certifications, and educational credentials.
- Developed strong relationships with clients to understand their unique staffing needs and provide tailored solutions accordingly.
Healthcare Recruiter
RNnetwork
06.2014 - 07.2021
- Assist with day-to-day operations of the HR functions and duties
- Provide clerical and administrative support to human resources manager and employment coordinator
- Compile and update employee records (hard and soft copies) process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, and performance etc.)
- Maintained a strong network of healthcare professionals to fill clinical and non-clinical roles efficiently.
- Coordinate HR projects (meetings, training, surveys etc.) deal with employee requests regarding human resources issues, rules, and regulations assist in payroll preparation communicate with public services when necessary
- HRIS, applicant tracking, and reporting
- Collaborated with department managers to understand current staffing needs.
Education
Bachelor of Arts - Human resources management
University of Phoenix
08-2020
Skills
- Interviewing
- Payroll
- Good Communication Skills
- Microsoft Office
- Human Resources
- Problem Solving
- Employee Relation
- Recruiting (Sourcing & Interviewing)
- HRIS
- Bilingual Spanish
- Healthcare system
- Epic
- New hire training
- Candidate screening
- Recruitment strategies
- Social media recruiting
- Talent acquisition
- Background checking
- Screening resumes
- Credentialing management
- Attention to detail
- Schedule organization
- Data analysis skills
- Referral coordination
Languages
Spanish, Native or Bilingual
References
References available upon request.
Timeline
Compliance Coordinator/Healthcare Recruiter
Aya Healthcare
09.2021 - 04.2024
Healthcare Recruiter
RNnetwork
06.2014 - 07.2021
Recruiter/Bilingual Tax Preparer
Liberty Tax Service
08.2011 - 06.2025
Bachelor of Arts - Human resources management
University of Phoenix
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