Hi, I’m
Jennifer Rodriguez
Gainesville,USA
Summary
Diligent Manager with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
14
years of professional experience
Work History
Soma
Assistant Manager
08.2022 - 06.2025
Job overview
- Led team in achieving sales targets through effective product placement and merchandising strategies.
- Developed training programs to enhance staff performance and customer service skills.
- Streamlined inventory management processes, improving stock accuracy and reducing discrepancies.
- Coordinated visual merchandising initiatives to align with seasonal promotions and brand standards.
- Analyzed sales reports to identify trends, informing strategic decisions for product assortment.
- Implemented customer feedback systems to enhance service delivery and satisfaction metrics.
- Enhanced operational efficiency by optimizing scheduling and task delegation among team members.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Athleta
Stock Manager
03.2022 - 07.2023
Job overview
- Network, recruit, hire, train and develop store associates
- Managed inventory levels to optimize stock availability and reduce excess.
- Implemented efficient receiving processes, improving accuracy in stock counts.
- Maintain visual presentation standards
- Demonstrate effective written and verbal communication skills
- Implement, execute and follow up on all operational policies and procedures
- Manage time and prioritize tasks
- Review associate schedules to ensure maximum sales floor coverage during key business times
- Timely completion of all tasks assigned or delegated by supervisor
Stanton Optical & My Eyelab South Florida
Sale Manager
10.2020 - 12.2021
Job overview
- Making sure we making our sales goal
- Reading reports and emails
- Making sure are store is stock with merchandise
- Pretesting patience for their eye test before getting seen by refraction.
US Polo Association LLC
Store Manager
04.2019 - 01.2020
Job overview
- Proactively search for ways to maximize sales volume and profit
- Network, recruit, hire, train and develop store associates
- Maintain visual presentation standards that are consistent with company philosophy and direction
- Demonstrate effective written and verbal communication skills
- Implement, execute and follow up on all operational policies and procedures
- Manage time and prioritize tasks
- Review associate schedules to ensure maximum sales floor coverage during key business times
- Control store expenses within allowable parameters
- Assume leadership role with all associates
- Timely completion of all tasks assigned or delegated by supervisor
DKNY
Assistant Manager
05.2013 - 04.2019
Job overview
- Merchandise product according to VPG's and flex zones as needed to accommodate items within our store layout.
- Excel in customer turnover to and help increase store sales.
- Handle all operations in back of house.
- Continuously coaching team in the moment to create key bench players who can positively affect our business.
- Handle employee concerns in a timely manor.
- Knowledgeable in scheduling and staffing.
- Execute marketing changes and markdowns.
- Ensure a positive work environment.
- Executed annual inventory counts.
Columbia Sportswear
Supervisor
08.2011 - 02.2013
Job overview
- Shipping and receiving including unloading pallet and processing boxes.
- Execute weekly schedules.
- Maintained a positive work environment through motivation and positive reinforcements during coaching moments.
- Created floor plans and executed floor sets in a timely manor.
- Flex departments after sell through to keep the store fresh and fresh to the customers.
Education
Atlantic City High SchoolAtlantic City, NJ
High school from General studies
06.2003
Skills
- Management
- Customer Service
- Team Building
- Payroll
- Merchandising
- Scheduling
- Sales
- Recruiting
- Microsoft Excel
- Leadership
Languages
Spanish
Additional Information
- Knowledgeable in programs like Citrix, Ceridian, and Workday.
Timeline
Assistant Manager
Soma
08.2022 - 06.2025
Stock Manager
Athleta
03.2022 - 07.2023
Sale Manager
Stanton Optical & My Eyelab South Florida
10.2020 - 12.2021
Store Manager
US Polo Association LLC
04.2019 - 01.2020
Assistant Manager
DKNY
05.2013 - 04.2019
Supervisor
Columbia Sportswear
08.2011 - 02.2013
Atlantic City High School
High school from General studies
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