Jennifer Rodriguez
Orlando
Summary
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Famiy Dollar
11.2024 - Current
- Assisted in daily operations to improve team efficiency and support management objectives.
- Collaborated with team members to implement process improvements and enhance service delivery.
- Supported scheduling and coordination of staff activities to ensure optimal resource allocation.
- Engaged in training sessions to develop skills related to customer service and operational procedures.
- Contributed to inventory management by tracking stock levels and assisting with replenishment efforts.
- Utilized software tools for reporting tasks, ensuring accuracy in data entry and documentation processes.
- Provided feedback on workflow processes, identifying areas for potential improvement and increased productivity.
- Maintained a positive work environment through effective communication and teamwork initiatives.
Kitchen Staff Member
El Meson Sandwiches
03.2024 - 03.2025
- Prepared food items according to standardized recipes and portion sizes.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
- Assisted with inventory management, ensuring stock levels met operational needs.
- Supported team members during peak hours to enhance service efficiency.
- Operated kitchen equipment safely and effectively, following safety protocols.
- Collaborated with staff to streamline food preparation processes for improved workflow.
Cleaning Crew Member
ABM Janitorial Services
01.2021 - 01.2023
- Maintained cleanliness and organization of assigned areas to meet sanitation standards.
- Operated cleaning equipment, ensuring safe and effective use for optimal results.
- Collaborated with team members to execute daily cleaning schedules efficiently.
- Inspected facilities for safety hazards, reporting issues promptly to management.
- Conducted inventory checks on cleaning supplies, ensuring adequate stock levels were maintained.
- Assisted in training new crew members on proper cleaning procedures and safety protocols.
Education
CMA-Certified Medical Assistant - Medical Assistant
NUC University Technical College
Orlando, FL09-2025
Certificate - Technique Phelebotomy
I. T. of Central Florida
Orlando, FL05-2023
High School Diploma -
Dr. Cesareo Rosa Nieves
San Juan, Puerto Rico05-2012
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Assistant Manager
Famiy Dollar
11.2024 - Current
Kitchen Staff Member
El Meson Sandwiches
03.2024 - 03.2025
Cleaning Crew Member
ABM Janitorial Services
01.2021 - 01.2023
CMA-Certified Medical Assistant - Medical Assistant
NUC University Technical College
Certificate - Technique Phelebotomy
I. T. of Central Florida
High School Diploma -
Dr. Cesareo Rosa Nieves
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