Summary

Overview

Work History

Education

Skills

Bilingual

Timeline

Jennifer Campos

Nakina,NC

Summary

I'm very dedicated in learning new things and have great passion for working. Having an open mind and make sure every customer I come across has a pleasantly happy outcome with any thing am able to help with and be able to provide the best experience.

Overview

6

6

years of professional experience

Work History

Roofer Assistant

-

01.2018 - Current

I would ask for quotes/estimates for roofs they would give me since they didn't have the time to ask themselves, i would call and ask for both metal and shingle. If the customer was way to busy to pay for it them self i would offer to get there card information if comfortable with that option I will call and pay for it and if it was cash, I was willing to go and get it that from them and pay the next following day and provide them with the receipt right after.

Waitress

Casa Villa Mexican Restaurant

02.2023 - 04.2023

Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Bussed and reset tables to keep dining room and work areas clean.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Bussed tables during busy periods to assist staff and quickly turn over tables.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Answered customers' questions, recommended items, and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Checked guests' identification before serving alcoholic beverages.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Education

High School Diploma -

South Columbus High School

Tabor City, NC

06.2023

Skills

Materials Inspections

Work Orders

Bilingual

I speak both english and spanish.

Timeline

Waitress

Casa Villa Mexican Restaurant

02.2023 - 04.2023

Roofer Assistant

-

01.2018 - Current

High School Diploma -

South Columbus High School