Jennifer Roesch
Dallas
Summary
Proven warehouse professional with a track record of enhancing operational efficiency at Amazon through meticulous attention to detail and a strong ability to adapt to new technologies. Skilled in order picking and processing, and recognized for exceptional self-motivation. Achieved a significant reduction in order processing times, demonstrating a commitment to excellence and team success.
Experienced with inventory management, shipping, and receiving. Utilizes efficient techniques to ensure timely and accurate order fulfillment. Track record of maintaining safety standards and optimizing workflow.
Overview
17
17
years of professional experience
Work History
General Warehouse Worker
Amazon
10.2021 - 01.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Adhered to company policies regarding attendance punctuality, contributing to a positive work culture and team cohesion.
- Reduced order processing time with accurate picking, packing, and shipping of products to customers.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.
- Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Helped train new employees in safe practices and warehouse procedures.
- Received and processed warehouse orders using handheld scanner.
- Operated various warehouse equipment such as forklifts, pallet jacks, and hand trucks to efficiently handle materials.
- Moved furniture and boxes using utility dolly and truck ramp.
- Maintained safe and clean work environment by keeping warehouse work areas neat, floors clean and goods safely stacked.
- Actively participated in continuous improvement initiatives aimed at enhancing overall operational efficiency within the warehouse setting.
- Expedited urgent orders through prioritization of tasks while maintaining attention to detail during high-pressure situations.
- Assisted warehouse lead with inventory controls by following quality standards, resulting in smooth audits.
- Loaded and unloaded cargo for receiving, dispatching, and staging of freight.
- Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Operated RF scanners to track merchandise and verify contents of containers.
- Contributed to on-time order fulfillment by consistently meeting or exceeding pick accuracy rates.
- Consistently lifted materials weighing as much as [Number] pounds.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assisted in receiving, stocking and distribution of merchandise.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
Warehouse Packer
Chewy Warehouse
03.2021 - 10.2021
- Added packed boxes to conveyor belts for movement to shipping stations.
- Loaded merchandise into specific packages suited for product dimensions.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Created shipping labels to complete daily order processing.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Reduced damaged items rate by ensuring proper packaging and securing materials within boxes.
- Adapted quickly to new technologies introduced into the workplace, enhancing overall productivity levels.
- Verified items packaged and address on boxes matched customer order invoices to avoid shipping errors.
- Minimized product loss by reporting any damaged or missing items immediately upon discovery.
- Prepared and checked outbound shipments for accuracy.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Operated tape machines, scales and label printers to package items correctly.
- Expedited shipping times, maintaining close attention to priority orders and deadlines.
- Actively participated in ongoing training sessions offered by the company to enhance skills and knowledge base.
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Cashier
CVS Pharmacy
04.2007 - 09.2012
- Greeted customers entering store and responded promptly to customer needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Welcomed customers and helped determine their needs.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked with floor team and managers to meet wide range of customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked flexible schedule and extra shifts to meet business needs.
- Answered questions about store policies and addressed customer concerns.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Processed refunds and exchanges in accordance with company policy.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Set up new sales displays each week with fresh merchandise.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA10-2012
Skills
- Loading and unloading
- Order picking
- Packaging and labeling
- Pallet jack handling
- Shipping and receiving
- Warehouse safety
- Picking and packing
- Heavy lifting
- Order picking and processing
- Receiving and processing shipments
- Self-motivated and disciplined
- Material handling
- Attention to detail
- Order fulfillment
- Stacking and staging
- Pallet jacks
- Order preparation
Timeline
General Warehouse Worker
Amazon
10.2021 - 01.2024
Warehouse Packer
Chewy Warehouse
03.2021 - 10.2021
Cashier
CVS Pharmacy
04.2007 - 09.2012
High School Diploma -
Penn Foster Career School