Jennifer Rogers
Anderson,SC
Summary
Candidate with a BA in History with a concentration on Modern World Studies, and almost completed MA in American History with a certificate in European History is looking for a secondary education teaching position to begin alternative teaching licensure program to become a fully licensed educator. Organized and motivated employee eager to apply time management and organizational skills in various environments to a teaching, and mentoring roll. Experienced mother of three for 15 years and military wife of 17 years. Graduated with honors. Mentoring young adults is a passion to add value to their lives and help them become vital, knowledgeable, trustworthy members of our society. Hard work ethic and ambitious to learn new skills to improve in multiple facets. Avid believer that there is never an end to learning and improving one's self.
Overview
21
21
years of professional experience
Work History
Starbucks Manager
Ingles Markets Inc
Anderson, SC
05.2024 - Current
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with regulatory requirements and industry standards.
- Provided leadership during times of organizational change or crisis situations.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Established processes to ensure efficient workflow throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Organized team building events that enhanced team morale and improved working relationships among colleagues.
- Conducted regular one-on-one meetings with each mentee to discuss challenges, successes and goals.
- Advised on methods for effective conflict resolution techniques to ensure productive working environments.
- Provided resources related to mental health awareness including stress management strategies.
Starbucks Assistant Manager
Ingles Supermarket
Anderson, South Carolina
09.2021 - 05.2024
- Mentors staff (ages 16-35) to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Teach life skills to younger adults they will need in the real world after secondary education
- Build lasting mentorship relationships with those under my leadership: They know they have someone they can trust in their corner
- Create a positive, efficient, and fun environment to work in.
- Collaborated with supervisors both in person, and via phone conversations to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Organized and created schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Completed inventory audits to identify losses and project demand.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives with in person meetings and follow ups.
- Assisted with hiring of new employees by verifying references and prior employment and conducting interviews.
- Resolved escalated customer concerns smoothly and with utmost professionalism to protect business reputation.
- Leveraged skills and expert policy knowledge to find solutions to issues and promote positive conflict resolution.
- Encourages assessments and critiques by employer to better improve work and experience
Homemaker/Military Spouse
Self-employed
Anderson, SC
03.2006 - Current
- Checked homework assignments upon completion
- Set up computers for virtual student learning sessions and helped children get situated for class.
- Assisted with reports and projects in various subjects
- Provided great communication over the phone, in person, or via email communications as a military spouse with the Family Readiness Group, other spouses, military personnel under my husband's command.
- Maintained the health, cleanliness, scheduling, and discipline of a three child household as a military spouse for over 18 years. Four years of which the husband was on deployment/assignments away from home.
- Organized all the logistics of nine household moves including two overseas and back to the United States during 17 years as a military wife
- Was a full time undergraduate student for five of those years 2010-2015
- Continued my graduate education while being a full time mother, and military spouse
- Was an intricate part of the Family Readiness Program while our family's status was active duty.
Nanny
Jordan Clause
Spring Hill, TN
12.2018 - 06.2019
- Promoted good behaviors by using positive reinforcement methods.
- Calculated amount owed for services and collected payment from parents.
- Sparked creativity and imagination each day.
- Modeled appropriate social behaviors and encouraged concern for others.
- Planned excursions to enhance physical abilities and expose children to stimulating, educational activities.
- Kept parents' contact information, had comprehensive communication about activities, behavior, and needs for the children.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
Volunteer Awana Clerk
Kristina Wrobleski
Colorado Springs, CO
09.2016 - 09.2017
- Used word processing, spreadsheet tracking, and database software to track and report on activities and information.
- Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters with Microsoft Office Suites.
- Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
- Pulled and organized requested documentation using multiple resources both digital and physical.
- Sorted and distributed classroom correspondence to correct department or staff member.
- Observed all deadlines, enabling timely completion of tasks.
- Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
- Organized computer-based information to minimize errors.
- Implemented practical file system, promoting smooth data gathering and presentation creation.
Volunteer Awana Teacher Aid
Caitlin Garrett and Kristina Wrobleski
Colorado Springs , CO
09.2014 - 09.2017
- Assisted instructional staff with implementing lessons and activities for full classes and small groups.
- Established positive relationships with students, parents, fellow teachers and church administrators in face to face communication, as well as via email.
- Helped students take advantage of other available subject matter and study resources.
- Encouraged learning by discussing individual strengths and value.
- Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
- Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to students.
- Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
- Organized classroom, placing books back on shelves and cleaned areas to keep areas well-maintained and organized.
- Operated material binders, sorters, folders, collators and other office equipment to facilitate administrative functions.
- Assisted teachers with lesson preparation via computer programs as well as, finding resources for curriculum implementation.
Merchandising Assistant
Goodfellow AFB Base Exchange
San Angelo, TX
11.2009 - 02.2010
- Developed and maintained seasonal plans to account for different department needs.
- Attracted customers and boosted sales by neatly arranging sales signage.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Updated seasonal displays such as windows and mannequins to highlight current product lines.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Printed labels and tags for for-sale merchandise.
- Displayed appropriate signage for products and sales promotions.
- Took pride in company I represented.
Cashier
Icabone Recreation Swimming Pool
Canon City, CO
05.2007 - 07.2007
- Maintained high productivity by efficiently completing tasks individually as well as in a team.
- Worked closely with front-end staff to assist young customers and parents.
- Trained new team members in operation, stock procedures and customer service.
- Notified building managers about needed repairs to maintain public safety.
- Checked and stocked inventory throughout facility to meet expected demands.
- Maintained building interiors with routine deep cleaning of high-traffic areas.
- Resolved customer complaints and escalated worsening concerns for remediation.
Cashier Assistant
Skyline Theater
Canon City, CO
11.2003 - 10.2004
- Assisted supervisors in tasks throughout shifts to maintain efficiency and satisfied customers.
- Increased customer satisfaction with assistance for any request or question.
- Wiped down counters and seats to remove debris and maintain cleanliness and avoid the spread of germs.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Welcomed customers, offering assistance to help find seats and concession items.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Answered phone calls to assist customers with questions and reservations.
- Learned roles of other departments to provide coverage and keep store operational.
- Learned the value of teamwork on staff.
Education
Bachelor of Arts - History
American Military University
Charles Town, WV03.2015
Master of Arts - American History With Certificate in European Hist
American Military University
Charles Town, WVSkills
- Have a passion for mentoring/teaching young adults
- Exceptional time management
- Focused and detail-oriented
- Flexible and adaptive
- Effective listening
- Effectively work with young adults and adults
- Quick problem solver
- Effective communicator both verbal and written
- Experienced with Microsoft Office Suites
- Type 77 words per minute with 98% accuracy
- Work well under pressure
- Work well individually and in group settings
- Trustworthy with information
- Hold an active Top Secret Clearance from US Government
Timeline
Starbucks Manager
Ingles Markets Inc
05.2024 - Current
Starbucks Assistant Manager
Ingles Supermarket
09.2021 - 05.2024
Nanny
Jordan Clause
12.2018 - 06.2019
Volunteer Awana Clerk
Kristina Wrobleski
09.2016 - 09.2017
Volunteer Awana Teacher Aid
Caitlin Garrett and Kristina Wrobleski
09.2014 - 09.2017
Merchandising Assistant
Goodfellow AFB Base Exchange
11.2009 - 02.2010
Cashier
Icabone Recreation Swimming Pool
05.2007 - 07.2007
Homemaker/Military Spouse
Self-employed
03.2006 - Current
Cashier Assistant
Skyline Theater
11.2003 - 10.2004
Bachelor of Arts - History
American Military University
Master of Arts - American History With Certificate in European Hist
American Military University