Detail-oriented administrative professional with superb people-skills and public relations experience. Enterprising, hard-working and technically skilled employee known for accuracy, attention to detail and timeliness are backed by solid credentials. Business-savvy with excellent decision-making skills. Adept at managing calendars preparing reports and coordinating meeting. Demonstrates excellent problems solving and communication skills.
Overview
20
20
years of professional experience
Work History
Executive Board Secretary
Steel Academy Board Of Directors
09.2012 - 02.2021
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Maintained accurate records of attendance at board meetings, supporting transparency in governance processes.
Ensured timely decision-making by accurately recording and distributing meeting minutes.
Responded to emails and other correspondence to facilitate communication and enhance school processes.
Enhanced meeting efficiency by preparing and distributing agendas prior to board meetings.
Managed relationships with external stakeholders, improving the reputation of the organization within the industry.
Updated legal documents such as articles of incorporation or bylaws, ensuring compliance with applicable laws and regulations.
Developed policies and procedures for efficient board operations, ensuring compliance with regulatory requirements.
Patient Access Representative
Akron childrens hospital
09.2008 - 04.2012
Provided a comprehensive set of business, financial and appointment-related services, including Master patient index integrity (demographics), patient insurance and billing information functions (registration and billing)
Performed point-of-service activities such as visit preparation, co-pay collection, and patient tracking
During downtime performed other clerical duties to maintain an office or as was assigned.
Insurance Specialist
Piedmont Prime care
07.2001 - 05.2004
Handled the electronic filing of Medicare insurance claims as well as any denials that came in
Filed Medicare secondary insurances and resolved any denials that were received
Completed drug authorizations as well as filling out all medical forms to include disability, FMLA, and any other insurance forms required
Developed and maintained patient collections and patient and employee health accounts
Maintained workers’ compensation accounts as well as handling data entry and general clerical tasks.