Jennifer Rojo

Work History

ADOT ENFORCMENT AND COMPLIANCE DIVISION

Phoenix, AZ

03.2015 - Current

Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
Questioned callers to determine nature of problems and locations to direct type of response needed.
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
Used [SPILLMAN] to track and maintain case incident numbers and logs.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
Relayed latest information to first responders via electronic means, telephone calls and radio responses.
Routed calls to police, fire and ambulance service to meet individual call needs.
Completed appropriate forms and radio announcements for police department needs such as BOLO requests.

Loyola Medical Center

Maywood, IL

06.2013 - 08.2015

Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked and verified photo identification prior to granting facility access.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Reported suspicious activities and persons to law enforcement.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.

Cook County Sheriff Department Of Corrections

Chicago, IL

05.2003 - 04.2010

Escorted inmates to and from cells, court, hospitals and medical appointments.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records and activity journals.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Tracked inmates through head counts, visitor logs and scheduled activities.
Observed behavior of residents individually and in groups.
Inspected work sites and crew trucks for contraband, cleanliness and safety.
Received and accounted for personal possessions and determined inmate work assignments.
Booked new inmates into facility and processed inmates for release.
Addressed inquiries from general public, other staff, inmates and visitors to resolve concerns.
Arranged for medical and dental care of inmates.
Identified facility openings and designated inmates to housing units.
Identified needed updates to correctional plans and assigned inmates to appropriate housing.
Discussed with offenders links between criminal behavior and anger management problems or drug and alcohol abuse.