Summary
Work History
Education
Skills
Languages
Timeline
Generic

Jennifer Roman

Westchester,IL

Summary

Dynamic professional with experience as an Agent Assistant at O'Hare International Airport, excelling in client relationship building and effective multitasking. Proven ability to enhance operational efficiency through meticulous file organization and exceptional communication skills, contributing to improved client satisfaction and streamlined processes. A fast learner dedicated to problem-solving and teamwork.

Work History

Agent Assistant

O'Hare International Airport
2016 - 2016
  • Assisted agents in managing client inquiries and processing documentation.
  • Organized and maintained files to ensure easy access to important information.
  • Supported scheduling and appointment management for agents and clients.
  • Conducted research on market trends and competitor activities as needed.

Education

Steinmetz Academy Center
Chicago, IL
2014

Skills

  • Effective multitasking
  • Detail-oriented mindset
  • Client relationship building
  • Time management expertise
  • Exceptional communication
  • Strong negotiation
  • Interpersonal relations
  • Confidentiality assurance
  • File organization
  • Teamwork and collaboration
  • Fast learner
  • Problem-solving
  • Excellent communication
  • Critical thinking

Languages

Spanish
Native or Bilingual

Timeline

Agent Assistant

O'Hare International Airport
2016 - 2016

Steinmetz Academy Center