Jennifer Romano
Summary
Dynamic and versatile professional with a proven track record at Volusia County School District, enhancing operational efficiency and customer satisfaction. Excelled in problem-solving and teamwork, significantly contributing to project success and skillful in multitasking. Demonstrated expertise in print production and interpersonal skills, driving positive outcomes and fostering collaborative environments.
Overview
18
18
years of professional experience
Work History
SWC Intern
Volusia County School District
08.2017 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Tracked food production levels, meal counts, and supply costs.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.
- Enhanced safety protocols for both employees and guests by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Masker
Econo Auto Painting
02.2014 - 07.2017
- Optimized workflow by organizing tools and materials for easy access during shifts, minimizing downtime between tasks.
- Maintained a safe working environment by adhering to safety protocols and keeping workspaces clean and organized.
- Managed inventory levels of masking supplies, notifying management when restocking was necessary to avoid delays in production schedules.
- Utilized problem-solving skills during challenging projects, implementing creative solutions without compromising end-product quality.
- Assisted in training new employees on proper masking techniques, helping them quickly acclimate to the team''s processes and standards.
- Applied multiple layers of masks when required for complex designs, ensuring accurate color separation and crisp lines throughout each layer.
- Increased paint adhesion quality by thoroughly cleaning surfaces prior to masking application, removing dust particles or debris that could compromise paint adherence.
- Demonstrated excellent hand-eye coordination and dexterity in applying masking materials to intricate or delicate surfaces, preserving the integrity of each piece.
Assistant Florist
Pam's Orchids
01.2007 - 12.2014
- Enhanced customer satisfaction by creating visually appealing floral arrangements tailored to individual preferences.
- Contributed to a positive work atmosphere by maintaining open communication channels with colleagues, supervisors, and customers alike.
- Supported company growth by assisting in the planning and execution of promotional events such as workshops and demonstrations.
- Contributed to increased social media engagement by capturing visually striking images of our work for the company''s online platforms.
- Assisted head florist in designing and preparing custom bouquets for weddings, events, and special occasions.
- Educated customers on proper plant care techniques, leading to increased trust in our expertise and higher likelihood of return visits.
Education
GED -
Seminole State College of Florida
Sanford, FL03-2009
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Task delegation
- Documentation and reporting
- Relationship building
- Strategic planning
- Policy implementation
- Conflict resolution
- Multitasking
- Hands On
Accomplishments
- Supervised team of 6 staff members.
- Competed assistant 3 course
- Independently operated a supper site
- Independently operated a summer school site
Timeline
SWC Intern
Volusia County School District
08.2017 - Current
Masker
Econo Auto Painting
02.2014 - 07.2017
Assistant Florist
Pam's Orchids
01.2007 - 12.2014
GED -
Seminole State College of Florida