Jennifer Romero
Montebello,CA
Summary
Accomplished Inside Sales Representative with over 25 years of experience. including a two year standout role at AAA where I was recognized as a top performer. Skilled in bilingual communication and motivated by challenges, I excel in cross-selling, achieving above-average sales targets, and fostering positive customer relationships.
Overview
25
25
years of professional experience
Work History
Member Service Specialist
AAA
10.2021 - Current
- Providing legendary customer serviced to valued AAA members through product knowledge, promotions and services to keep them coming back!
- Able to adapt to multi tasking roles such as receptionist, DMV agent and Notary.
- Consistent meeting monthly goals while working as a team with coworkers to make our branch goals.
Inside Sales Representative
Terminal Hardware
06.2018 - 11.2019
- Fast pace customer service representative and assistant to top salesman,
- Developing leads and continual networking via product shows and visiting potential clients.
- Researching and producing quotes to meet the clients needs.
- Meeting deadlines, and producing sales numbers for quarterly endings.
Inside Sales Representative
M.F. Huseby Co.
09.2009 - 11.2016
- High pace direct representatives to large industrial companies such as Rubbermaid and Milwaukee Tool..
- Keeping up to date with product knowledge, selling and assisting with quotes.
- Running credit checks to open accounts, invoicing, assisting with company bank deposits and also collecting outstanding balances was ongoing.
- Responding to all customers and manufacturers professionally and thoroughly.
Hostess and Food Server
Charlie Brown Steak House
12.1999 - 02.2014
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Provided friendly, consistent dining experience to guests.
- Promoted business loyalty by fostering positive customer relationships.
Education
GED -
Rio Hondo College
Whittier, CASkills
- 2 year AAA President's Elite performer, recognized as a top cross-seller with above MSI percentage
- Member Service ambassador of Montebello AAA to monitor and motivate my coworkers to succeed in cross selling
- 25 years of customer service experience, committed to excellence
- Bilingual, able to accommodate the Spanish speaking community
- Self motivated to consistently exceed monthly goals
Timeline
Member Service Specialist
AAA
10.2021 - Current
Inside Sales Representative
Terminal Hardware
06.2018 - 11.2019
Inside Sales Representative
M.F. Huseby Co.
09.2009 - 11.2016
Hostess and Food Server
Charlie Brown Steak House
12.1999 - 02.2014
GED -
Rio Hondo College