Jennifer Romine
San Angelo ,TX
Summary
Accomplished Manager and Dental Assistant with a proven track record at the United States Air Force, USAF, excelling in staff leadership and customer service. Demonstrated ability to enhance team productivity and customer satisfaction through effective communication and strategic planning. Skilled in complex problem-solving and staff training, ensuring high-quality service delivery and operational efficiency.
Overview
19
19
years of professional experience
Work History
Manager
United States Air Force, USAF
12.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Dental Assistant
United States Air Force, USAF
07.2006 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Education
Master of Arts - Developmental Psychology
American Military University
08-2023
Bachelor of Arts - Psychology
American Military University
05-2020
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff management
- Documentation and reporting
- Relationship building
- Strategic planning
- Task delegation
- Goal setting
- Staff training and development
- Complex Problem-solving
Timeline
Manager
United States Air Force, USAF
12.2023 - Current
Dental Assistant
United States Air Force, USAF
07.2006 - Current
Master of Arts - Developmental Psychology
American Military University
Bachelor of Arts - Psychology
American Military University