Jennifer Romo
Long Beach,CA
Summary
Wardrobe stylist and creative professional offering 9 years of experience in the fashion scape including retail, wholesale apparel, e-commerce and freelance fashion styling seeking to commit to a full-time position. Passionate and detail oriented team player with strong organizational skills looking to exceed company project goals.
Overview
9
9
years of professional experience
Work History
Freelance Fashion Stylist & Consultant
Self-employeed
06.2018 - Current
- Follow market trends and research to integrate client's style direction with timeless and transitioning trends
- Pre-style, organize, and prep garments and accessories to be ready for a smooth photo shoot process.
- Submit any necessary pulls to ensure all necessary product is in-studio prior to photo shoot
- Keep merchandise organized, dressing models in a timely and efficient manner
- Demonstrate proper techniques for styling and preparation of merchandise to minimize damages
- Collaborate with team to manage time and pacing on set, focusing on efficiency and minimizing reshoots
- Create vision boards for projects and personal clients, to direct the image end goal.
- Personal shopping guide to create a core capsule wardrobe with supplemental meaningful pieces
- Closet organization
Fashion Manufacturer Administrative Assistant
Adore Apparel
06.2023 - 11.2023
- Learned workspace software to edit and update account orders, purchase order history and data
- Traveled out of state for major trade shows
- Organized, steamed and merchandised the fashion line to be shown at trade shows
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Liaised between clients and vendors and maintained effective lines of communication.
Showroom Executive Assistant & Sales Associate
Fern Liberson + Co.
02.2022 - 05.2023
- Organized a 25 year multi-line showroom from sample inventory to account information
- Steamed and prepared all garment samples, merchandising mannequins and window displays for market weeks
- Created eye catching photography content for E-blasts and social media
- Assisted in product development with clothing lines and manufacturers
- Built customer loyalty and retention by delivering excellent buyer experiences.
- Recommended complementary purchases to buyers, increasing revenue.
- Provided customer service to accounts all over the US Northwest territories
- Traveled for trade shows and merchandised all lines to be shown
- Planned flight, hotel and transportation itinerary for trade show attendance
- Strategically scheduled social media posting
- Handled accounting reports with monthly revenue ledgers of comparative yearly progress.
Showroom Assistant & Sales Associate
Jennifer Hutton Sales
02.2018 - 07.2021
- Organized a 30 year multi- line showroom from sample inventory to account information
- Merchandised and edited lines consistently
- Steamed and prepared all garments, merchandising mannequins and window displays for market weeks
- Created bi-monthly E-blasts to retain customer attention
- Assisted in brand product development with manufacturers
- Provided customer service to accounts across US Northwest territories
- Traveled for major out of state trade shows, organizing multiple lines and booth equipment to be shipped
- Handled accounting reports with monthly revenue ledgers of comparative yearly progress.
- Established rapport with customers using active listening, interpersonal skills and fostering inviting buyer experiences.
Sales Associate
Urban Outfitters, Inc.
01.2016 - 10.2017
- Provided stellar customer service skills to build rapport with existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided customer questions about sizing, accessories, and merchandise care with product knowledge.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Monitored customers for signs of security concerns and escalated issues to management.
- Educated customers on current promotional offerings and products using persuasive selling tactics.
Sales Associate
Urban Outfitters, Inc.
11.2014 - 12.2015
- Exuded enthusiastic energy to boost positive work morale
- Provided stellar and engaging customer service
- Developed strong rapport with customers and created positive impression of business.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided customer questions about sizing, accessories, and merchandise care with product knowledge.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Recommended complementary purchases to customers, increasing revenue.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Monitored customers for signs of security concerns and escalated issues to management.
- Educated customers on current promotional offerings and products using persuasive selling tactics.
- Prioritized helping customers over completing other routine tasks in store.
Education
Certification - Fashion Merchandising And Showroom Sales
Fashion Careers International
Los Angeles03.2019
Cognitive Psychology
University of California, Irvine
Irvine, CA2017
Associate of Arts - Psychology
Santa Barbara City College
Santa Barbara, CA05.2015
Skills
- Exceptional Organization
- Visual Merchandising
- Team Collaboration
- Adaptability
- Fashion Forecasting
- Proactive
- Sharp learner
- Brand Awareness
- Attention to Detail
- Creative Thinking
- Positive Attitude
- Networking Abilities
- Problem Solving
- Styling Techniques
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Fashion Manufacturer Administrative Assistant
Adore Apparel
06.2023 - 11.2023
Showroom Executive Assistant & Sales Associate
Fern Liberson + Co.
02.2022 - 05.2023
Freelance Fashion Stylist & Consultant
Self-employeed
06.2018 - Current
Showroom Assistant & Sales Associate
Jennifer Hutton Sales
02.2018 - 07.2021
Sales Associate
Urban Outfitters, Inc.
01.2016 - 10.2017
Sales Associate
Urban Outfitters, Inc.
11.2014 - 12.2015
Certification - Fashion Merchandising And Showroom Sales
Fashion Careers International
Cognitive Psychology
University of California, Irvine
Associate of Arts - Psychology
Santa Barbara City College
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