Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jennifer Rooks

Muskogee,OK
Jennifer Rooks

Summary

Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

19
years of professional experience

Work History

Muskogee Public Schools

Paraprofessional
09.2018 - 07.2020

Job overview

  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Took part in professional development workshops to boost skills.

State Beauty Supply

Manager/Store Leader
05.2001 - 07.2018

Job overview

  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.
  • Supervised daily operations by directing customer service, inventory and sales operations.

Education

Connors State College
Muskogee, OK

Associate of Arts

University Overview

Skills

  • Behavior Management
  • Effective Communication
  • Helping Students with Special Needs
  • Small Group and Individual Assistance
  • Complex Problem-Solving
  • Verbal and written communication
  • Time Management
  • Team Leadership

Timeline

Paraprofessional
Muskogee Public Schools
09.2018 - 07.2020
Manager/Store Leader
State Beauty Supply
05.2001 - 07.2018
Connors State College
Associate of Arts
Jennifer Rooks