Jennifer Rose Theulen
Anchorage,USA
Summary
Detail-oriented macro social work practitioner with a proven track record in managing diverse projects and priorities effectively. Demonstrates a strong commitment to team objectives through proactive engagement and responsibility. Consistently maintains a positive attitude while delivering results in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Psychometrist
Southcentral Foundation
Anchorage, Alaska
12.2024 - Current
- Administers standardized cognitive tests following strict protocols.
- Manages patient behavior and controls testing environment to ensure optimal assessment validity and patient performance.
- Establishes rapport with patients to ensure appropriate and comfortable conditions for conducting neuropsychological tests.
- Provides technical assistance to Pediatric Neuropsychologist and FASD Interdisciplinary Diagnostic Team with treatment planning and diagnosis of developmental disorders.
- Documented behavioral observations in detailed reports, ensuring accuracy for clinical assessments.
- Manages data to support clinical interpretation, to include entering test results for tests to include, but not limited to WISC, WCST, WIAT, WAIS-V, RCFT, D-KEFS, CPT.
- Assisted developmental clinic leadership with process improvement projects, enhancing patient flow and team engagement.
- Maintained test equipment and testing rooms, ensuring optimal conditions for assessments and adequate supply availability.
- Conducted inventory of supplies to ensure availability for testing procedures. and orders new supplies/ equipment/ forms as necessary.
Improvement Specialist II
Southcentral Foundation
Anchorage, Alaska
09.2022 - 12.2024
- Developed and managed project plans and timelines using improvement tools like Project PDSAs and Project Charters to ensure project alignment with organizational goals.
- Collaborated with cross-functional teams to meet project goals related to 'access', ensuring timely and budget-compliant outcomes.
- Creates and delivers presentations to internal and external stakeholders to showcase improvement projects.
- Streamlined processes and implemented time-saving strategies to enhance overall team productivity.
- Serves as a Learning Circle Leader for Organization’s Core Concepts employee training.
- Educates new hires on organizational mission and goals to help employees achieve success.
Human Resource Advisor
Alaska National Guard
Joint Base Elmendorf-Richardson, Alaska
04.2022 - 04.2024
- Diversity, Equity, Inclusion program manager for the 176th Wing Staff Agency (over 1,300 staff).
- Facilitated development of long-term strategic plans for senior leadership using organizational data to identify and drive measurable improvements.
- Enhanced team productivity through the efficient allocation of resources, project facilitation, stakeholder engagement, the utilization and training of tracking tools, ensuring timely project completion.
- Advised recruiting and retention staff on effective survey collection methods to leverage exit interview data for enhancing service commitment offerings.
- Coordinated alignment of wing leadership's objectives with program strategy by allocating limited resources to high-priority initiatives and fostering partnerships across Alaska.
- Designed and delivered employee training (Cultural Humility and Coaching) to improve organizational effectiveness and standardization.
Chemical Dependency Counselor, CDCS
Southcentral Foundation
Anchorage, AK
06.2014 - 09.2022
- Enhanced client engagement in treatment by implementing motivational interviewing techniques.
- Increased client skill development in treatment with creative interventions, such as mindfulness practices, cultural activities, and art therapy.
- Provided crisis intervention services, de-escalating situations and connecting people with appropriate resources.
- Coordinated referrals to housing assistance and vocational training programs, improving clients' overall well-being beyond substance abuse recovery.
- Delivered post-crisis counseling for overdose victims, addressing immediate emotional needs and facilitating recovery support.
Drug Demand Reduction, NCOIC
Counterdrug Task Force
03.2019 - 04.2022
- Led organization and facilitation of State of Alaska’s Overdose Fatality Review Committee under Opioid Action Plan, fostering relationships with key stakeholders, coordinating review panel events, and compiling findings into actionable policy recommendations while publishing quarterly grant reports.
- Collaborated with Dept of Health epidemiologists and State of Alaska Chief Medical Examiner to consolidate fatality review data and present evidence-based recommendations to policy decision makers.
- Developed strong partnerships with internal and external stakeholders to ensure seamless integration of injury prevention and healthy promotion initiatives across the State.
- Established communication channels with staff monitoring substance-related trends and community public health concerns to enhance awareness and responsiveness.
- Built relationships with tribal health organizations to improve access to medical records for peer review and collaborate on health initiatives.
- Worked closely with Public Health social engagement teams to develop and design engaging visualization and campaign material based on community voice.
- Facilitated partnership initiatives between National Guard and State of Alaska Dept of Health.
Equal Opportunity Advisor
Joint Base Elmendorf-Richardson
Joint Base Elmendorf-Richardson, AK
06.2014 - 04.2022
- Enhanced workplace diversity by implementing comprehensive equal opportunity initiatives and training programs, such as Human Relations training and New Hire Orientation.
- Reviewed job descriptions for biases or discriminatory language, ensuring fairness in recruitment process.
- Analyzed workforce data to identify trends in diversity representation across all levels of the organization, leading to targeted action plans for improvement.
- Liaised between employees and management on equal opportunity concerns, fostering open communication within organization.
- Facilitated Alternative Dispute Resolution (ADR) sessions for staff in workplace conflicts, promoting resolution and understanding.
Education
Master of Social Work - Mental Health Policy
Boston University
Boston, MA08.2022
Bachelor of Arts - Psychology
University of Alaska
Anchorage, AK12.2017
Associate of Applied Science - Allied Health
Community College of The Air Force
Montgomery, AL02.2009
Skills
- Data visualization
- Psychometric testing
- Motivational interviewing
- Process improvement
- Employee wellness and engagement
- Survey design and analysis
- Workgroup facilitation
- Project management
- Documentation management
- Problem solving strategies
- Microsoft Office proficiency
Accomplishments
- Afghanistan Campaign Medal, 2011, Bagram Airfield, Flight Medic
- State of Alaska Adjutant General Alaska Accommodation Medal for work done to reduce accidental drug overdoses in Alaska.
- Informed the State of Alaska, Division of Public Health of overdose review findings which led to over a dozen fisheries adopting overdose response kits and training.
- Independently researched program policies and community resources impacting treatment participation rates during COVID-19, resulting in expanding internet access across population and increasing access to video teleconference therapy for over 100 Alaska Native People being served.
- Coordinated and supported a Statewide Employer Resource Guide for the Division of Health, expanding knowledge about substance use disorders best practices and laws, strengthening pathways to treatment and recovery for business owners across the state.
Volunteer Experience
- Southcentral Foundation, Employee Wellness Committee Member (Calm App Launch)
- Hurricane Hoonah Disaster Response Volunteer (Behavioral Health Services)
- Volunteer deployment, USAF, 2009, Medical, in support of Operation Iraqi Freedom
- Alaska Tribal Health Consortium, Naloxone Kit Buildout volunteer
- Alaska National Guard Joint Diversity Executive Council, Alaska Native Relations Workgroup Lead
- Coordinated Entry Assessment Case Manager, Anchorage Coalition to End Homelessness
- Anchorage Opioid Task Force, National Guard Rep
- Anchorage Substance Misuse Resource Guidebook Design Committee
- State of Alaska, Substance Misuse and the Workplace Guidelines Working Group
Timeline
Psychometrist
Southcentral Foundation
12.2024 - Current
Improvement Specialist II
Southcentral Foundation
09.2022 - 12.2024
Human Resource Advisor
Alaska National Guard
04.2022 - 04.2024
Drug Demand Reduction, NCOIC
Counterdrug Task Force
03.2019 - 04.2022
Chemical Dependency Counselor, CDCS
Southcentral Foundation
06.2014 - 09.2022
Equal Opportunity Advisor
Joint Base Elmendorf-Richardson
06.2014 - 04.2022
Master of Social Work - Mental Health Policy
Boston University
Bachelor of Arts - Psychology
University of Alaska
Associate of Applied Science - Allied Health
Community College of The Air Force