Strategic and people-focused HR leader with 18+ years of progressive experience spanning employee engagement, talent management, and systems implementations and maintenance across corporate and legal environments. Known for translating business objectives into effective people strategies that strengthen culture, boost retention, and enhance organizational performance. Adept at partnering with executives to align HR initiatives with organizational goals while fostering inclusive, high-performing teams.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Legal Administrator and Office Manager
Texas Instruments
02.2022 - 09.2025
Led and developed legal administrative support staff of 11 and office services staff of 1, aligning skills and personalities to effectively support a 130-person department
Transitioned administrative structure from individual support to pooled model, reducing turnaround times by 30%
Administered Legal Tracker matter management system, leveraging Legal Tracker Advanced to enhance reporting accuracy and efficiency, providing deeper insight into financials and compliance
Implemented workflow management in Monday.com, boosting team efficiency and creating opportunities for cross-training and skill development
Managed performance reviews, compensation adjustments, and succession planning to strengthen talent pipeline
Designed onboarding and engagement programs that eliminated new hire turnover and fostered cross-functional collaboration
Established and maintained annual office budget of $22,000, saving or reallocating approximately $5,000 annually
Oversaw facilities maintenance and updates, strategically optimizing the facilities budget to modernize and enhance the work environment while reducing law department costs
Participated in Corporate Legal Operations Consortium meetings and online community, expanding knowledge of corporate legal operations practices, including outside counsel management and billing rate optimization, AI, and legal technology
Attended HR webinars to maintain SHRM-SCP certification, staying current with compliance requirements and industry trends
Office Manager
Clark Hill PLC (fka Strasburger & Price, LLP)
02.2007 - 02.2022
Managed legal support staff of 15 and office services staff of 6 in Dallas, as well as a 7-person firm-wide word processing team
Performed complex legal support staff assignments for office of 80 attorneys
Conducted full-cycle recruiting for all staff positions in Dallas office
Planned and executed 8 staff furloughs and 4 layoffs during the 2020 pandemic, reducing costs while maintaining critical operations
Rapidly transitioned in-office staff to fully remote work in March 2020, coordinated safe return to office in May 2021 following CDC guidelines, and implemented a new hybrid work policy
Developed a succession plan for an aging workforce by creating a junior administrative assistant role
Administered Workday Human Resources Information System (HRIS) for firm of 1,300 partners and employees, ensuring system efficiency and compliance
Monitored and applied semi-annual Workday updates, troubleshooting and resolving system issues as needed
Strategized and led Workday projects, including automation of hiring, termination, and leave of absence processes
Managed benefits open enrollment process and Affordable Care Act reporting in Workday
Engaged in monthly Association of Legal Administrators leadership and HR meetings to stay current on best practices
Supervised legal support staff of 19 and one HR Assistant
Participated in year-long planning and execution of Dallas office relocation for attorneys and staff
Served as acting HR Manager during maternity leave, managing employee relations, HR investigations, and policy interpretation
Supported annual benefits renewal and open enrollment updates in HRIS
Assisted in updating the employee handbook and contributed to annual HR strategy planning
Participated in Dallas office and firm-wide HR budgeting processes
Encouraged LAAs with a firm technology skills training program
Maintained complete knowledge of and trained new hires on firm benefit offerings
Facilitated the firm-wide annual staff evaluation process
Partnered with consultant to develop firm technology skills training programs for legal administrative assistants
HR & Benefits Coordinator
Clark Hill PLC (fka Strasburger & Price, LLP)
03.2013 - 02.2017
Supervised two HR staff members
Assisted with firm-wide recruiting and onboarding initiatives
Played a key role in the selection and implementation of Workday HRIS, including human capital management, benefits, payroll configuration, and data migration
Supported benefits administration by addressing employee inquiries and ensuring smooth benefits processes
Conducted exit interviews for all Dallas office staff, providing insights for retention strategies
Led a project to update and standardize job descriptions across all staff positions
Completed HR and legal industry surveys, contributing to benchmarking and best practices
Produced a weekly internal electronic newsletter, including content creation, article writing, and simple graphic design
Assisted the Web Administrator with firm Intranet maintenance using basic HTML skills
Human Resources Assistant
Clark Hill PLC (fka Strasburger & Price, LLP)
02.2007 - 03.2013
Generated personnel change notifications and prepared related documentation for all firm offices
Participated in the selection and implementation of UltiPro HRIS, ensuring accurate data migration and system configuration
Maintained HRIS with up-to-date employee information and coordinated with payroll for timely processing
Produced HRIS reports for the Executive Director and firm managers to support decision-making
Reconciled and processed monthly benefit plan invoices, ensuring accuracy and compliance
Created and maintained personnel, benefits, and HR files and documentation
Responded to employment verification inquiries for current and former employees
Education
Bachelor of Arts - Psychology
Austin College
Sherman, TX
08.2006
Skills
HR & Legal Operations: Team development and supervision, full-cycle recruiting, onboarding, succession planning, performance management, policy interpretation, and HR compliance
HRIS & Systems Optimization: Workday, UltiPro, ADP, Legal Tracker Advanced, Mondaycom, Microsoft 365; experienced in system implementation, configuration, workflow automation, reporting, and troubleshooting
Strategic & Operational Excellence: Budget management, process improvement, cross-functional collaboration, office relocation planning, and hybrid work policy implementation
Communication & Professional Strengths: Exceptional written and verbal communication, high confidentiality, detail-oriented, organized, fast learner, and self-directed
Legal Assistant, Office Administrator, and Office Manager at Law Office of Lisa Goddard-Gikas, P.C.Legal Assistant, Office Administrator, and Office Manager at Law Office of Lisa Goddard-Gikas, P.C.