Jennifer R. Reyes
Georgetown,TX
Summary
To obtain a challenging position in the Medical Administrative Assistant, Billing, and Coding fields with growth opportunities that utilize my education, skills, and experience.
Summary of Qualifications: Certified Billing Specialist, Certified Medical Administrative Assistant, Certified Coding Specialist, strong medical terminology skills, HIPAA-compliant medical file management experience, Microsoft Office proficient, 6+ years of customer service experience, typing: 45 WPM, accurate 10-key by touch skills, certified nurse aide, medical scheduling experience. Seasoned professional adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments, and managing forms. Highly organized, resourceful, and possessing excellent judgment and multitasking abilities.
Overview
23
23
years of professional experience
Work History
Medical Administrative Assistant
Bluebonnet Trails
Round Rock, TX
01.2014 - Current
- Patient vitals
- Drug & pregnancy screenings
- Answer multi-line phones
- Check patients in/out
- Schedule appointments
Front Office Team Lead
ProMed Urgent Care Clinic
Austin, TX
01.2011 - 01.2014
- Check patients in/out
- Verify insurance
- Collect co-payments, answer multi-line phone
- Obtain workman’s comp authorization
- Filing, assistant staff where needed
- Manage front desk personnel
Receptionist/Medical Intake
Net Neurology & Pain Care
Georgetown, TX
01.2009 - 01.2011
- Check patients in/out
- Verify insurance, obtain authorizations & referrals
- Collect copayments, answer multi-line phones
- Assist Dr
- With lab tests
- Maintain a clean office environment
Patient Access Rep
Seton Medical Center
Austin, TX
01.2007 - 01.2008
- Register Patients
- Verification of Insurance, coding, collected payments
- Obtain authorizations & referrals
Cashier
Dollar Tree
Round Rock, TX
01.2006 - 01.2007
- Assist customers with locating, pricing, and purchasing merchandise
- Conduct quality inventory checks, assuring a fully stocked inventory supply
- Ordering merchandise as needed
- Set-up weekly and promotional sales items
- Maintain a clean and friendly work environment
Business Associate/C.S.R.
Austin Diagnostic Clinic
Austin, TX
01.2003 - 01.2006
- Provide quality customer service to patients, assisting them with scheduling & rescheduling appointments
- Directed incoming calls using a multi-lined telephone
- Noting correspondences as needed
- Assisted patients with all check-in and check-out procedures
- Payment posting, issuing receipts
- Assisting with coding & reviewing tickets for accuracy
- Daily money handling and balanced cash payments
File Clerk – PRN
Seton Medical Hospital
Austin, TX
01.2002 - 01.2004
- Assisted in clerical areas, specializing in creating and setting-up patient files
- Conducted weekly data entry, entering insurance information with the online database
- Tracking and assuring accuracy of all transactions
- Located & retrieve files, extracting various items including insurance and billing information
- Managed and maintained billing and invoice for assigned clients
Education
Certified Medical Administrative Assistant -
Job Ready Training
Austin, TX01.2007
CNA -
Central Texas Nursing School
Austin, TX01.2005
AAS-Office Technology - Legal Administrative Specialist
Austin Business College
Austin, TX01.2004
Diploma -
Round Rock High School
Round Rock, TX01.2001
Skills
- Patient registration
- Insurance verification
- Appointment scheduling
- Electronic health records
- Payment processing
- Customer service
References
Available upon request.
Timeline
Medical Administrative Assistant
Bluebonnet Trails
01.2014 - Current
Front Office Team Lead
ProMed Urgent Care Clinic
01.2011 - 01.2014
Receptionist/Medical Intake
Net Neurology & Pain Care
01.2009 - 01.2011
Patient Access Rep
Seton Medical Center
01.2007 - 01.2008
Cashier
Dollar Tree
01.2006 - 01.2007
Business Associate/C.S.R.
Austin Diagnostic Clinic
01.2003 - 01.2006
File Clerk – PRN
Seton Medical Hospital
01.2002 - 01.2004
Certified Medical Administrative Assistant -
Job Ready Training
CNA -
Central Texas Nursing School
AAS-Office Technology - Legal Administrative Specialist
Austin Business College
Diploma -
Round Rock High School
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