Summary
Overview
Work History
Education
Skills
Ecolab Training Education
Certifications Awards Committees
Accomplishments
Certification
References
Timeline
Generic

Jennifer Rudesill

Woodbury,MN

Summary

Visionary and results-oriented leader with extensive expertise in digital transformation, pricing strategy, and process optimization across diverse industries. Proven ability to drive profitable growth through strategic planning, innovative product management, and cross-functional collaboration. Skilled in leading high-performing teams, and implementing agile methodologies to enhance operational efficiency and customer satisfaction. Adept at leveraging data-driven insights to inform decision-making and optimize business outcomes. Committed to fostering a culture of continuous improvement, and delivering impactful solutions that align with organizational goals. Seeking to leverage strategic leadership and digital innovation expertise to drive significant impact and future growth.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Director Product Management – Innovative Technology Solutions

Ascend Learning
04.2024 - Current
  • Lead the $6M investment in Enterprise Applications, covering Sales, Operations, Finance, and Shared spaces.
  • Manage 3 Technical Product Managers and 11 Technical Product Owners, overseeing functional spaces and specific product offerings.
  • Act as a change agent in Ascend’s transformation to a product-led organization.
  • Establish executive governance and the Product Delivery Lifecycle (PDLC) Framework for Enterprise Applications.
  • Enhance testing approaches and strengthen partnerships with engineering and architecture teams.
  • Advance a process-led, customer-centric mindset focused on outcomes and solutions.
  • Establish metrics to boost user activity and engagement.
  • Reduce feature lead time by 10% and increase product team velocity by 32%.
  • Direct major releases, including a new shopping cart experience, and an expanded product catalog. framework, shopping cart experience and expanded product catalog.
  • Integrate AI capabilities in the Contact Center using ChatGPT, achieving a 65% deflection rate.
  • Develop a multi-level strategic roadmap process, including integrated, capability, and product/feature roadmaps.

Senior Product Manager – Innovative Technology Solutions

Ascend Learning
04.2023 - 04.2024
  • Led the creation and execution of strategic roadmaps for Ascend's Sales, Operations, and Marketing sectors, focusing on CRM and eCommerce platforms to align product strategies with business objectives.
  • Managed and mentored a team of six Technical Product Owners, fostering a culture of innovation and agile delivery, which enhanced team performance and product outcomes.
  • Implemented a product-centric mindset to support system consolidation and integration post-acquisitions, improving cross-functional collaboration and process efficiency.
  • Established governance frameworks to ensure compliance and quality across product initiatives, acting as a change agent within the organization.
  • Drove consistent agile adoption among product owners, boosting delivery speed and product quality.
  • Enhanced communication strategies with stakeholders, building trust and aligning product initiatives with business goals for stronger partnerships.
  • Improved CRM processes, including Quote to Cash and workflow optimization, reducing errors by 25% and boosting efficiency by 30%.
  • Launched new storefronts for two business categories, enhancing user experience and expanding market reach.
  • Reduced feature lead time by 19% and boosted story point velocity by 29%, significantly improving delivery predictability and operational efficiency.

Product Manager Industrial Global CRM – Commercial Digital Solutions

Ecolab Inc.
St. Paul, USA
04.2022 - 03.2023
  • Directed the product strategy and CRM platform for three divisions, overseeing execution, strategic planning, short and long-term roadmaps, and P&L management.
  • Guided three digital product roadmaps, executed by product owners, focusing on innovation, process optimization, value proposition, change management, communication strategy, training, ROI/KPIs, and capturing Voice of Customer/Business.
  • Developed and expanded best practices for digital governance across multiple industrial divisions, collaborating with cross-functional global stakeholders and executives.
  • Drove multi-year and annual capital authorization requests and budget processes, ensuring alignment with strategic goals.
  • Managed deliverables for three product owners and led a team of product owners and on-site technical analysts.
  • Oversaw digital sales and service processes for 3,500 global associates in the industrial sector, enabling customer digital experiences through automation and eCommerce.
  • Conducted sessions to capture Voice of Customer/Business, aligning business needs with potential offerings and ensuring a user-friendly experience.
  • Established and tracked leading and lagging indicators to ensure business results and effective utilization of digital capabilities.
  • Secured full adoption through comprehensive in-person, virtual, and on-demand training and communication.
  • Partnered with Microsoft to create a capability model aligning digital transformation with key pillars for sales acceleration, marketing automation, service excellence, and customer management.
  • Initiated expansion to include predictive analytics and AI, leading proof of concept delivery for at-risk warnings, guided selling, and intelligent prospecting.
  • Introduced marketing automation, enhancing lead management, customer segmentation, and integrating customer journeys with new sales campaign areas.
  • Achieved $5M in new pipeline and over $1M in closed business by creating a digital lead management process in the first year.
  • Partnered with technical delivery teams within an Agile framework to execute roadmap deliverables, guiding agile teams in a self-organizing iterative process.
  • Demonstrated expertise in developing minimal viable products and rapid prototyping using Dynamics and Power Platform.

Senior Commercial Program Manager – Industrial Sector

Ecolab Inc.
St. Paul, USA
03.2014 - 03.2022
  • Led the digital strategy and platform transformation for Sales and Service, overseeing strategic planning, short- and long-term roadmaps, and the CAR and budget processes, supporting 2,000 internal associates across Field, Marketing, and Corporate Accounts.
  • Created and led a digital governance process to align cross-functional global stakeholders, executives, and hub champions on critical decisions, milestones, and the future vision of the program.
  • Executed digital delivery by managing cross-functional business and development teams, articulating business requirements, overseeing testing and UAT, developing training content, leading business readiness and change management, and executing comprehensive communication plans.
  • Spearheaded the transition from Salesforce to Microsoft Dynamics 365, globalizing the CRM platform into a high-value, widely adopted tool across all regions.
  • Deployed Dynamics Field Service globally to 2,000 sales and service associates, facilitating the generation of 80,000 service reports annually.
  • Introduced marketing automation within MS Dynamics, achieving a $5M sales pipeline and over $1M growth in the first year.
  • Introduced Defined Service Delivery to align customer commitments (SLAs) with service offerings, ensuring fulfillment of customer promises.
  • Collaborated with Microsoft to explore innovative offerings, advancing and accelerating the digital roadmap.
  • Guided agile teams through iterative processes, starting with MVPs, conducting sprint grooming and reviews, and incorporating feedback for continuous enhancement.
  • Leveraged leading and lagging indicators to ensure digital offerings achieved business results, optimized capability utilization, and documented the value delivered to customers.
  • Supervised business analysts within the CDS Organization, prioritizing and refining business requirements to drive field productivity, sales effectiveness, and service delivery optimization.
  • Evolved the HUB from a traditional CRM solution to a unified connection point for all field associates.
  • Conducted design thinking sessions to capture the Voice of Business, align stakeholders, and translate business needs into potential offerings.

Marketing Manager – Pricing

Ecolab Inc.
St. Paul, USA
04.2012 - 03.2014
  • Led the development and execution of pricing strategy, processes, and tools to optimize profitability and enhance market competitiveness.
  • Led a cross-functional team using agile methodologies to deploy an integrated pricing tool and business intelligence engine, driving profitable growth and capturing margin enhancement opportunities.
  • Oversaw an executive steering committee focused on pricing, responsible for developing and executing a transformative roadmap to enhance customer deal and pricing strategies.
  • Provided strategic guidance to segment marketers during innovation sessions, optimizing pricing strategies for new product and program launches to maximize market impact.
  • Established best practices for analyzing customer and product profitability, identifying cross-sell and up-sell opportunities, and ensuring contract compliance and consistency across the organization.
  • Built strategic partnerships across divisions to ensure pricing consistency across business models, recommending processes and tools to improve profitability and increase win rates in annual pricing events.

Assistant Marketing Manager – Pricing

Ecolab Inc.
St. Paul, USA
04.2011 - 04.2012
  • Spearheaded the formulation and implementation of pricing strategies for Food & Beverage North America, driving revenue growth and enhancing market competitiveness.
  • Directed the Proof of Value Study and RFP process for PROS, successfully recommending and procuring an integration solution to optimize revenues, margins, and operating income.
  • Crafted pricing frameworks aligned with overarching business strategies, modifying existing structures to maximize revenue streams and profitability over time.
  • Conducted in-depth analyses of the competitive environment and competitors' capabilities, identifying threats and opportunities to inform strategic pricing recommendations.
  • Partnered with various market segments and functions to develop pricing strategies that optimize product mix, revenue, and profit across the organization.
  • Guided cross-functional teams in analyzing current pricing processes, operational capabilities, and constraints, recommending improvements to standardize and enhance pricing procedures.
  • Launched a service reporting model to capture customer operational savings, training 350 Sales Associates within the Food & Beverage US Field Sales team for effective deployment.

Lean Six Sigma Black Belt & Manager

Ecolab Inc.
11.2008 - 03.2011
  • Directed large cross-divisional and functional teams through the Lean Six Sigma DMAIC process, achieving over $1 million in Type 1 (P&L) and Type 2 (Resource) savings.
  • Served as Project Manager for Kaizen events focused on process improvement, simplification, strategy execution, and customer satisfaction.
  • Provided coaching and mentorship to five cross-functional Green Belts within the F&B/WC division, overseeing bi-weekly coaching sessions, tollgate approvals, and the ongoing education of Lean Six Sigma training tools.
  • Delivered a keynote address at the Fall 2009 Global Black Belt Symposium, sharing best practices for Kaizen event preparation with an international audience.
  • Led project discovery workshops with senior leadership to identify high-priority improvement projects, conducting in-depth analyses of pricing improvement project ideas to drive strategic initiatives.

Senior Financial Analyst – Corporate Account Finance

Ecolab Inc.
12.2005 - 11.2008
  • Provided cross-functional financial leadership for the Dairy and Agri market segments within the Food & Beverage Division, collaborating with Corporate Accounts, Field Sales, and Marketing teams to drive strategic initiatives.
  • Developed in-depth financial analyses for new product launches, customer sales, contract renewals, and negotiations, contributing to the overall market growth strategy and informed decision-making.
  • Assisted the finance team with month-end and year-end functions, prepared detailed monthly financial management reports, monitored performance results, and provided strategic recommendations to enhance division operating performance.
  • Oversaw the Food & Beverage Division’s corporate account budgeting, financial reporting, and bonus tracking, ensuring accuracy and alignment with organizational goals.
  • Supported Ecolab’s Six Sigma and Fueling the Future initiatives by identifying and establishing process controls, best practices, and contract management strategies, as well as leading special projects to optimize operational efficiency.

Financial Manager

HomeServices of America, Inc.
08.2004 - 12.2005

Auditor

Deloitte & Touche Tohmatsu
08.2003 - 02.2004

Accounting Manager

HomeServices of America, Inc.
08.2002 - 08.2003

Accounting Intern

Cargill – North American Grain Division Office
06.2002 - 08.2002

Controller

Minnesota Daily
05.2001 - 05.2002

Finance Manager

Minnesota News Council
05.2000 - 05.2001

Education

Master of Business Administration - Marketing & Strategy

University of Minnesota - Carlson School of Mgmt
05.2009

Bachelor of Science - Accounting

University of Minnesota - Carlson School of Mgmt
05.2003

Skills

  • Product management
  • Agile methodologies
  • Strategic planning
  • Digital transformation
  • Data analysis
  • User experience design
  • Stakeholder engagement
  • Change management
  • Team leadership
  • Governance frameworks
  • Customer-centric approach
  • Process optimization

Ecolab Training Education

  • Manager Essentials, 2021
  • PROS Outperform Speaker – “Empowering Sales Growth through Big Data”, 04/01/13, 02/01/14
  • PPS Spring Conference, 05/01/11, 10/01/13
  • F&B Foundation I, 06/01/10
  • Member of MN Council for Quality – Attendee of Workshops, 2009-2011
  • Carlson’s Women’s Leadership Conference, 04/01/09
  • Black Belt Wave 9 Technical Training (Week 1 – 4), 11/01/08 – 01/31/09
  • Project Management and Team Leadership Workshop, 2008

Certifications Awards Committees

  • Microsoft Customer Advisory Board (CAB), 2018-2022
  • Circle of Excellence Winner – CDS Value & Innovation Award, 2020
  • Circle of Excellence Winner – Industrial Digital Delivery, 2019
  • Salesforce Advisory Council, 2014-2016
  • Marketing Excellence Award, 2014
  • Leadership Development Program (LDP), 2013-2014
  • Ecolab Pricing Council, 2011-2016
  • Professional Pricing Society Member (PPS), 2010-2014
  • Black Belt Certification, 2010
  • Ecolab Inclusion Change Partner, 2009-Present
  • Chair of Carlson School of Management Undergrad Recruiting, 2009-2012
  • Circle of Excellence Nominee, 2010
  • Menttium Program Nominee and Participant, 2009-2010
  • Network of Executive Women – Twin Cities, 2007-Present
  • E3 Member and Community Outreach participant, 2007

Accomplishments

· Microsoft Customer Advisory Board (CAB) (2018-2022)

· Circle of Excellence Winner – CDS Value & Innovation Award (2020)

· Circle of Excellence Winner – Industrial Digital Delivery (2019)

· Salesforce Advisory Council (2014-2016)

· Marketing Excellence Award (2014)

· Leadership Development Program (2013 - 2014)

· Ecolab Pricing Council (2011 – 2016)

· Professional Pricing Society Member (2010 – 2014)

· Black Belt Certification (2010)

· Ecolab Inclusion Change Partner (2009 – 2020)

· Chair of Carlson School of Management Undergrad Recruiting (2009 – 2012)

· Circle of Excellence Nominee (2010)

· Menttium Program Nominee and Participant (2009 - 2010)

· Network of Executive Women – Twin Cities (2007 - 2015)

· E3 Member and Community Outreach participant (2006 - 2023)

Certification

· Manager Essentials (2021)

· PROS Outperform Speaker – “Empowering Sales Growth through Big Data” (2013, 2014)

· PPS Spring Conference (2011, 2013)

· F&B Foundation I (2010)

· Member of MN Council for Quality – Attendee of Workshops (2009 - 2011)

· Carlson’s Women’s Leadership Conference (2009)

· Black Belt Wave 9 Technical Training and Certification (2009)

· Project Management and Team Leadership Workshop (2008)

References

References available upon request.

Timeline

Director Product Management – Innovative Technology Solutions

Ascend Learning
04.2024 - Current

Senior Product Manager – Innovative Technology Solutions

Ascend Learning
04.2023 - 04.2024

Product Manager Industrial Global CRM – Commercial Digital Solutions

Ecolab Inc.
04.2022 - 03.2023

Senior Commercial Program Manager – Industrial Sector

Ecolab Inc.
03.2014 - 03.2022

Marketing Manager – Pricing

Ecolab Inc.
04.2012 - 03.2014

Assistant Marketing Manager – Pricing

Ecolab Inc.
04.2011 - 04.2012

Lean Six Sigma Black Belt & Manager

Ecolab Inc.
11.2008 - 03.2011

Senior Financial Analyst – Corporate Account Finance

Ecolab Inc.
12.2005 - 11.2008

Financial Manager

HomeServices of America, Inc.
08.2004 - 12.2005

Auditor

Deloitte & Touche Tohmatsu
08.2003 - 02.2004

Accounting Manager

HomeServices of America, Inc.
08.2002 - 08.2003

Accounting Intern

Cargill – North American Grain Division Office
06.2002 - 08.2002

Controller

Minnesota Daily
05.2001 - 05.2002

Finance Manager

Minnesota News Council
05.2000 - 05.2001

Master of Business Administration - Marketing & Strategy

University of Minnesota - Carlson School of Mgmt

Bachelor of Science - Accounting

University of Minnesota - Carlson School of Mgmt

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Jennifer Rudesill