Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jennifer Rueda

Davenport,FL

Summary

Dedicated Administrative Assistant with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders. Methodical and highly organized with good prioritization and planning abilities.

Overview

6
6
years of professional experience

Work History

Administrative Assistant/Sales Manager

Ecofusion Pest Control
01.2022 - 06.2023
  • Managed executive calendars to strategically coordinate meetings and appointments.
  • Proactively memorized over 30 products and services
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Developed customer service policies and procedures to meet and exceed industry service standards.

Group Leader

Police Athletic League Inc
01.2019 - 04.2020
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Assisted with fundraising activities.
  • Attended staff development meetings and workshops and applied information from those events into daily activities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Collaborated with cross-functional teams to maintain project progress.
  • Developed and implemented performance monitoring systems to track team progress.

Crew Team Member

Arby's
07.2017 - 08.2018
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Became familiar with products to answer questions and make suggestions.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Bronx Prep Charter School
The Bronx, NY
06.2015

Skills

  • Clerical Support
  • Office Administration
  • Database Management
  • Calendar Management
  • Data Entry
  • Scheduling
  • Reception Oversight
  • Multi-Line Phone Proficiency
  • Meeting Planning

Languages

Spanish
Full Professional

Timeline

Administrative Assistant/Sales Manager

Ecofusion Pest Control
01.2022 - 06.2023

Group Leader

Police Athletic League Inc
01.2019 - 04.2020

Crew Team Member

Arby's
07.2017 - 08.2018

High School Diploma -

Bronx Prep Charter School

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Jennifer Rueda