Jennifer Ruis
Kansas City,KS
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
7
7
years of professional experience
Work History
Security Officer
KU Medical Center
3901 Rainbow Blvd, Kansas City, KS 66160
07.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
EVS Housekeeper
Hollywood Casino at Kansas Speedway
777 Hollywood Casino Blvd, Kansas City, KS 66111
03.2023 - 07.2024
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Supported overall customer satisfaction by addressing their housekeeping concerns promptly and professionally.
- Completed daily tasks efficiently while adapting to the changing needs of the facility during peak periods or emergencies.
- Maintained open lines of communication with supervisors and colleagues, fostering teamwork and ensuring efficient department operations.
- Demonstrated adaptability and flexibility by willingly adjusting work schedules or assignments as needed to meet the needs of the facility.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Provided exceptional customer service to both internal and external customers while maintaining professional demeanor at all times.
- Promoted a positive workplace culture by actively participating in team meetings, trainings, and performance evaluations.
- Cleaned elevators, glass, and planters in public areas.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Operated electronic backpack vacuums and floor sweepers.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained floor cleaning and waxing equipment.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Stower
Amazon
6925 Riverview Ave, Kansas City, KS 66102
05.2022 - 01.2023
- Inspected items for any damages and reported discrepancies to supervisor.
- Maintained clean and organized workspaces to uphold safety standards.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
- Used hand trucks and pallet jacks to safely move items to designated areas.
- Safely stacked items to maximize space within acceptable safety limits.
- Stayed accountable for storage and organization of warehouse merchandise.
- Reduced errors in stowed items through meticulous attention to detail and adherence to company guidelines.
- Improved team productivity with effective communication, collaboration, and problem-solving skills.
- Participated in training sessions, improving skills in inventory management and equipment operation.
- Utilized handheld devices to accurately track inventory movements, ensuring real-time data accuracy.
- Increased speed of stowing operations without compromising on safety or accuracy.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Performed general equipment maintenance and repair to minimize downtime.
Cashier Team Lead
Big Lots
7533 State Ave, Kansas City, KS 66112
06.2020 - 05.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Restocked and organized merchandise in front lanes.
- Increased customer loyalty and retention.
- Performed cash, card, and check transactions to complete customer purchases.
- Set up new sales displays each week with fresh merchandise.
Cashier
Taco Bueno
10932 Stadium Dr, Kansas City, KS 66111
01.2018 - 01.2019
- Worked effectively in fast-paced environments.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Schlage High School
2214 N 59 St, Kansas City, KS 6610405-2020
Skills
- General security
- Superior customer service
- Surveillance
- Patrol operations
- Fire safety training
- Shift work experience
- Work ethic
- Verbal and written communication
- Reporting skills
- Emergency awareness
- Keen observer
- Sensitive information handling
- Superb surveillance skills
- Vigilant and watchful
- Radio communication
- Visitor screening
- Multitasking Abilities
- Multitasking
- Computer Skills
- Team building
- Public Safety
- Professionalism
- Conflict Resolution
- Adaptability
Timeline
Security Officer
KU Medical Center
07.2024 - Current
EVS Housekeeper
Hollywood Casino at Kansas Speedway
03.2023 - 07.2024
Stower
Amazon
05.2022 - 01.2023
Cashier Team Lead
Big Lots
06.2020 - 05.2022
Cashier
Taco Bueno
01.2018 - 01.2019
GED -
Schlage High School
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