Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Ruiz

Lubbock,TX

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.

Overview

3
3
years of professional experience

Work History

Merchandise Team Lead

Academy Sports + Outdoors
03.2022 - Current
  • Managed and maintained purchase orders and invoices.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Collaborated with sales team to identify and fulfill customer needs.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Audited and corrected discrepancies in inventory numbers.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Team Member

Walmart
01.2021 - 03.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Trained new associates on basic and advanced shipment procedures.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Collaborated with team members to complete timely orders and avoid delays.

Education

High School Diploma -

Lubbock High School
Lubbock, TX
05.2020

Skills

  • Sales Target Setting
  • Merchandise Standards
  • Profit Target Achievement
  • Merchandise Movements
  • Customer Experience
  • Team Goals
  • Customer Engagement
  • Visual Displays
  • Customer Satisfaction
  • Product and Service Sales
  • Daily Workflow Improvement

Timeline

Merchandise Team Lead

Academy Sports + Outdoors
03.2022 - Current

Team Member

Walmart
01.2021 - 03.2022

High School Diploma -

Lubbock High School

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Jennifer Ruiz