Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Rush

West Sacramento,CA

Summary

Compassionate Care Provider with extensive experience at Craig Cares, skilled in emotional support and patient management. Proven ability to enhance client well-being through effective communication and personalized care plans. Committed to maintaining dignity in end-of-life care while fostering strong relationships with clients and families. Dependable and responsible, ensuring compliance with HIPAA standards.

Overview

14
14
years of professional experience

Work History

Care Provider

Craig Cares - Sacramento Senior Home Care/The Key
10.2022 - Current
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Organized medication and provided reminders according to schedule.
  • Reduced patient anxiety and stress through effective communication and active listening skills.
  • Provided end-of-life care for terminally ill patients, ensuring they received comfort and dignity during their final days.
  • Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s needs.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Promoted social, emotional, and physical health through diverse activities.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Retail Sales Associate

Frito-Lay
01.2022 - 11.2022
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
  • Supported store management in planning and executing seasonal promotions and sales events.
  • Managed inventory to prevent stock shortages, ordering new items as necessary.
  • Assisted in setting up promotional displays to attract customer attention and boost sales.
  • Monitored sales trends to advise on restocking, ensuring popular items were always available.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Customer Service Representative

Franmara
01.2020 - 06.2020
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.
  • Investigated and resolved accounting, service and delivery concerns.

Paratransit Bus Driver

Mv Transportation Inc.
10.2017 - 01.2020
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Communicated regularly with central dispatch teams to report delays and route changes.
  • Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
  • Received excellent customer reviews for friendly, punctual transport services.
  • Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Completed daily reports covering trip details, vehicle maintenance actions, and reportable incidents.
  • Operated large vehicles in difficult urban and rural conditions.

Restaurant Co-Manager

Wienerschnitzel Hot Dogs
06.2011 - 10.2017
  • Developed strong relationships with vendors to negotiate favorable contracts for food, beverage, and supply purchases.
  • Coordinated with the marketing team on promotional activities and events, resulting in increased restaurant visibility and customer traffic.
  • Enhanced restaurant efficiency by streamlining processes and optimizing staff scheduling.
  • Reduced food waste by closely monitoring inventory levels and adjusting purchasing accordingly.
  • Ensured compliance with health, safety, and sanitation regulations through regular inspections and staff trainings.
  • Increased employee retention through effective hiring, training, performance evaluations, and career development opportunities.
  • Established a solid reputation within the community through consistent participation in local events and partnerships with neighboring businesses.
  • Managed financial operations, including budgeting, forecasting, cost control measures, and financial reporting to ensure profitability.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Purchased food and cultivated strong vendor relationships.

Education

No Degree - Certified Nursing Assistant

Kash Career College
Sacramento, CA
07-2025

Home Health Aid

Kash Career College
Sacramento, CA
07-2025

Elliott Alternative Education
Modesto, CA
01-2011

Skills

  • Emotional support
  • Housekeeping
  • End-of-life care
  • Mobility assistance
  • Grocery shopping
  • Medication reminders
  • Social interaction
  • Activity supervision
  • Family education
  • Companionship skills
  • Patient assessments
  • Physical therapy assistance
  • Rehabilitation support
  • Personal care
  • Patient management
  • Mental health support
  • Elderly care
  • Personal hygiene assistance
  • HIPAA compliance
  • Dementia care
  • Strong ethics
  • Dependable and responsible

Timeline

Care Provider

Craig Cares - Sacramento Senior Home Care/The Key
10.2022 - Current

Retail Sales Associate

Frito-Lay
01.2022 - 11.2022

Customer Service Representative

Franmara
01.2020 - 06.2020

Paratransit Bus Driver

Mv Transportation Inc.
10.2017 - 01.2020

Restaurant Co-Manager

Wienerschnitzel Hot Dogs
06.2011 - 10.2017

No Degree - Certified Nursing Assistant

Kash Career College

Home Health Aid

Kash Career College

Elliott Alternative Education

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