Equipped with strong problem-solving abilities, willingness to learn,compassion and excellent communication skills. Poised to contribute to team, patients success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
23
23
years of professional experience
Work History
Special Education Paraprofessional
Londonderry School Distric
08.2023 - Current
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Collaborated with teacher to create customized classroom environment integral to students' needs.
Service Co-ordinator
The Caleb Group
10.2006 - 05.2008
Managed a clients request to connect them to services within the community in order to meet their needs. Needed services included local doctor offices, mental health facilities, transportation needs, etc.
Maintained accurate records of all service activities, facilitating smooth communication between clients and needed services.
Established strong relationships within the Residence by planning community events such as: weekly Bingo NIghts, Holiday Parties, Dinners, etc.
Residential Counselor
Riverside Community Care
12.2003 - 10.2006
Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
Monitored and documented client progress toward meeting goals and objectives.
Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
Advocated for resident needs within interdisciplinary team meetings, ensuring appropriate levels of care were provided consistently across all cases.
Outreach Counselor
Community Health and Alternate Opportunity Service
03.2002 - 12.2003
Developed comprehensive case management plans for clients, addressing their unique needs and goals as they lived with others in a supported housing residence
Educated clients on coping skills, stress management techniques, and other tools necessary for maintaining mental wellbeing.
Coordinated with external organizations to connect clients with additional resources outside of our agency.
Provided crisis intervention services when needed, deescalating situations quickly and effectively in order to support their mental health needs
Education
Phlebotomy
Phlebotomy Safety And Training School
Litchfield, NH
02-2025
Bachelor of Arts - Social Work
Salem State University
Salem, MA
05-2002
High School Diploma -
Lynn Classical High School
Lynn, MA
06-1997
Skills
Excellent communication
Compassionate
Quality assurance
HIPAA compliance
Data collection
Organizational skills
Safety protocols and procedures
NHA Certified
Timeline
Special Education Paraprofessional
Londonderry School Distric
08.2023 - Current
Service Co-ordinator
The Caleb Group
10.2006 - 05.2008
Residential Counselor
Riverside Community Care
12.2003 - 10.2006
Outreach Counselor
Community Health and Alternate Opportunity Service
03.2002 - 12.2003
Phlebotomy
Phlebotomy Safety And Training School
Bachelor of Arts - Social Work
Salem State University
High School Diploma -
Lynn Classical High School
Similar Profiles
Jamie KohlenJamie Kohlen
Education Assistant at School Distric No. 27~ Cataline Ele.Education Assistant at School Distric No. 27~ Cataline Ele.