Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Jennifer Salcedo

Lakeland

Summary

Results driven professional with a diverse background in project management, business development, and client relations across various industries, including healthcare, technology, and hospitality. Skilled in CRM systems, SaaS sales, and process optimization, with a keen ability to adapt to fast paced environments. Recognized for the ability to foster strong relationships with clients, partners, and team members, driving collaboration and long-term success. Passionate about leveraging technology to drive efficiency and improve customer experiences.

Overview

10
10
years of professional experience

Work History

New Patient Coordinator

Moffitt Cancer Center
04.2025 - Current
  • Established strong relationships with local healthcare providers, improving referral rates and expanding the practice''s network of resources.
  • Ensured compliance with HIPAA regulations, protecting sensitive patient information at all times.
  • Tracked patient progress over time, ensuring appropriate follow-up appointments were scheduled as needed.
  • Managed a high volume of inbound calls while maintaining accuracy in appointment scheduling and patient record updates.

Business Project Manager

Adklinic
01.2021 - 02.2025
  • Schedule discovery calls with clients to access needs and foster relationships.
  • Led a team of employees to successfully complete a major business project on time and within budget.
  • Ensure customer satisfaction through transparent communication.
  • Dive development, implementation, and training.
  • Provide Saas solutions for companies utilizing platforms like Salesforce, AWS, Google, and Microsoft.
  • Remote

Operations Coordinator

The Angeles Clinic
06.2019 - 10.2021
  • Coordinate meetings and appointments for research patients.
  • Assist in the preparation and distribution of reports.
  • Maintain patient confidentiality and data security.
  • Facilitate communication between departments and external partners.
  • Provide administrative support during consultations.

Radiology Coordinator

NYU Winthrop Hospital
05.2015 - 04.2019
  • Cross trained in various departments such as the ER, Radiology, Oncology, Pediatrics, and Insurance verification unit.
  • Proficient in various hospital systems such as Epic, Carestream, and Workflow.
  • Consistently adhered to HIPPA guidelines to ensure patient confidentiality.
  • Responsible for registering and scheduling patients, effectively solving any conflicts related to the doctor's schedule to maintain smooth operations.

Education

Bachelors Degree -

Queens College
08.2013

High School Diploma - undefined

Riverview High School
05.2009

Skills

  • Public Speaking Expert
  • Customer service specialist
  • Proficient in Microsoft Excel
  • Proficient in time management
  • Team collaboration expertise
  • Project management specialist
  • Effective communicator
  • Adaptability specialist
  • Skilled in Microsoft Office applications
  • Insurance eligibility verification
  • Healthcare management
  • Client relationship management
  • Innovative problem resolution
  • Effective task prioritization
  • Complaint resolution
  • Client case management
  • Quality control

LANGUAGES

English Native speaker
Spanish Very good command

Timeline

New Patient Coordinator

Moffitt Cancer Center
04.2025 - Current

Business Project Manager

Adklinic
01.2021 - 02.2025

Operations Coordinator

The Angeles Clinic
06.2019 - 10.2021

Radiology Coordinator

NYU Winthrop Hospital
05.2015 - 04.2019

High School Diploma - undefined

Riverview High School

Bachelors Degree -

Queens College

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