Jennifer Salcedo
Lakeland
Summary
Results driven professional with a diverse background in project management, business development, and client relations across various industries, including healthcare, technology, and hospitality. Skilled in CRM systems, SaaS sales, and process optimization, with a keen ability to adapt to fast paced environments. Recognized for the ability to foster strong relationships with clients, partners, and team members, driving collaboration and long-term success. Passionate about leveraging technology to drive efficiency and improve customer experiences.
Overview
10
10
years of professional experience
Work History
New Patient Coordinator
Moffitt Cancer Center
Tampa, FL
04.2025 - Current
- Established strong relationships with local healthcare providers, improving referral rates and expanding the practice''s network of resources.
- Ensured compliance with HIPAA regulations, protecting sensitive patient information at all times.
- Tracked patient progress over time, ensuring appropriate follow-up appointments were scheduled as needed.
- Managed a high volume of inbound calls while maintaining accuracy in appointment scheduling and patient record updates.
Business Project Manager
Adklinic
01.2021 - 02.2025
- Schedule discovery calls with clients to access needs and foster relationships.
- Led a team of employees to successfully complete a major business project on time and within budget.
- Ensure customer satisfaction through transparent communication.
- Dive development, implementation, and training.
- Provide Saas solutions for companies utilizing platforms like Salesforce, AWS, Google, and Microsoft.
- Remote
Operations Coordinator
The Angeles Clinic
Brentwood
06.2019 - 10.2021
- Coordinate meetings and appointments for research patients.
- Assist in the preparation and distribution of reports.
- Maintain patient confidentiality and data security.
- Facilitate communication between departments and external partners.
- Provide administrative support during consultations.
Radiology Coordinator
NYU Winthrop Hospital
Mineola
05.2015 - 04.2019
- Cross trained in various departments such as the ER, Radiology, Oncology, Pediatrics, and Insurance verification unit.
- Proficient in various hospital systems such as Epic, Carestream, and Workflow.
- Consistently adhered to HIPPA guidelines to ensure patient confidentiality.
- Responsible for registering and scheduling patients, effectively solving any conflicts related to the doctor's schedule to maintain smooth operations.
Education
Bachelors Degree -
Queens College
08.2013
High School Diploma - undefined
Riverview High School
05.2009
Skills
- Public Speaking Expert
- Customer service specialist
- Proficient in Microsoft Excel
- Proficient in time management
- Team collaboration expertise
- Project management specialist
- Effective communicator
- Adaptability specialist
- Skilled in Microsoft Office applications
- Insurance eligibility verification
- Healthcare management
- Client relationship management
- Innovative problem resolution
- Effective task prioritization
- Complaint resolution
- Client case management
- Quality control
LANGUAGES
English Native speaker
Spanish Very good command
Timeline
New Patient Coordinator
Moffitt Cancer Center
04.2025 - Current
Business Project Manager
Adklinic
01.2021 - 02.2025
Operations Coordinator
The Angeles Clinic
06.2019 - 10.2021
Radiology Coordinator
NYU Winthrop Hospital
05.2015 - 04.2019
High School Diploma - undefined
Riverview High School
Bachelors Degree -
Queens College