Jennifer Salinas
Houston,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
21
21
years of professional experience
Work History
Commercial Account Respresentative
The Lee Thompson Company
07.2002 - Current
- Entered and maintained billing information in company internal databases for accessibility.
- Verified accuracy of billing data and corrected discrepancies.
- Monitored outstanding invoices and performed collections duties.
- Managed invoicing and payment processing operations.
- Executed billing tasks and recorded information in company databases.
- Maintained detailed records of customer payments and billing adjustments.
- Processed customer invoices, credit memos and payments within established timelines.
- Audited billing records to verify accuracy and completeness.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Reconciled cash received with payments recorded in billing system and reported discrepancies.
- Processed customer refunds and adjustments according to company policies.
- Completed and processed purchase orders and customer invoices each quarter.
- Maintained accurate records of customer payments.
Education
GED -
Waltrip High School
Houston, TX1990
Skills
- Dependable and Responsible
- Clerical Support
- Flexible and Adaptable
- Problem-Solving
- Multitasking Abilities
- Data Entry
- MS Office
- Attention to Detail
Timeline
Commercial Account Respresentative
The Lee Thompson Company
07.2002 - Current
GED -
Waltrip High School
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