Dynamic Student Nurse brings strong academic performance and willingness to learn. Eager to build upon success in areas such as patient care and all clinical skills. Noted for attention to detail, work ethic, and team mindedness.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Beginner's Mind Mental Health Services
08.2022 - 10.2023
Managed over 50 customer calls and messages per day
Managed 12 patients per provider each day
Managed two providers workflow simultaneously
Gathered research and submitted prior authorizations for psychiatric medications
Created manuals to preform duties for Front Receptionist and Medical Assistant roles
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Maintained energy and enthusiasm in fast-paced environment.
Resolved problems, improved operations and provided exceptional service.
Treated clients and families with respect and dignity.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
De-escalated crisis situations and communicated with providers
Trained new team members on company procedures, customer service and issue resolution.
Medical Assistant II
Billings Clinic- Behavioral Health
09.2021 - 11.2022
Gathered and documented patient medical information such as social history, medical history, and vital signs
Managed over 10 providers per day
Sanitized and organized exam rooms and medical equipment.
Triaged incoming telephone calls and voicemails
Troubleshoot assistant with telehealth appointments
Confirmed in-person and virtual appointments with patients
Scheduled follow-up appointments for virtual and in office for multiple providers
Collected, sorted, distributed and faxed medical information/mail to appropriate staff members and external organizations
Staff Technologist
Rocky Mountain Vein Clinic
04.2019 - 02.2021
Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
Applied and positioned equipment to take images following set parameters.
Positioned and readjusted patients to obtain optimal scan information.
Submitted written reports, verbal summaries, photographs and recordings to physicians to support accurate medical decision making.
Conducted follow up and initial venous scans on patients across various stages of venous disease and chronic venous insufficiency
Traveled to outreach locations and conducted scans and assisted vascular surgeons with invasive procedures
Performed ultrasound guided procedures with vascular surgeons and physician assistants with RFA, VenaSeal, EVLT, Sclerotherapy, Microphlebectomy procedures
Managed over 10 patients per day
Upheld legal standards, HIPAA requirements and facility guidelines by obtaining written consent and securing patient information.
Used skills to help clinicians and surgeons complete routine and invasive procedures.
Education
Associate of Applied Science - Ultrasound Technology
Montana State University
Billings, MT
05.2020
Associate of Science - Pre-Medicine, General Core
Montana State University
Billings, MT
05.2017
Associate of Science - Pre-Medicine
Montana State University
Billings, MT
05.2017
Associate of Applied Science - Nursing
Montana State University
Billings, MT
05.2025
Skills
Compassion and Empathy
Clinical judgment
Punctual and Reliable
Team Collaboration
Flexible Schedule
CPR Certification
Certification
RMA - Registered Medical Assistant
RDMS - Registered Diagnostic Medical Sonographer
BLS Adult, Pediatric, Infant CPR and AED
Timeline
Medical Assistant
Beginner's Mind Mental Health Services
08.2022 - 10.2023
Medical Assistant II
Billings Clinic- Behavioral Health
09.2021 - 11.2022
Staff Technologist
Rocky Mountain Vein Clinic
04.2019 - 02.2021
Associate of Applied Science - Ultrasound Technology
Montana State University
Associate of Science - Pre-Medicine, General Core
Montana State University
Associate of Science - Pre-Medicine
Montana State University
Associate of Applied Science - Nursing
Montana State University
RMA - Registered Medical Assistant
RDMS - Registered Diagnostic Medical Sonographer
BLS Adult, Pediatric, Infant CPR and AED
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