Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Excellent at troubleshooting problems and building successful solutions. Strong background cultivating positive relationships with clients and coworkers. Considered hardworking, ethical and detail-oriented. Skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Current student at Trident Technical College pursuing an associates degree in Cybersecurity. Seeking opportunity to expand skills in bookkeeping and contribute to company success.
Overview
13
13
years of professional experience
Work History
Bookkeeping Administrative Assistant
Cold Hardy Palms & Bamboo
01.2025 - 06.2025
Input vendor bills with accuracy.
Utilized running inventory reports on Quickbooks reports.
Answered phone promptly and directed incoming calls to correct employees.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Corresponded with clients through email, telephone, or postal mail.
Provided clerical support to company employees by copying, faxing, and filing documents.
Maintained confidentiality of information regarding employee compensation, vendor prices, and all internal financial classified information.
Assisted with onboarding new employees and securing paperwork completion.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Streamlined bookkeeping procedures to increase efficiency and productivity by modernizing the recordkeeping process established previously.
Maintained account accuracy by reviewing and reconciling inventory with purchase orders.
Generated invoices upon receipt of billing information and tracked collection progress.
Effectively communicated with customers about payment needs and kept updated, detailed and accurate ledgers.
Streamlined daily reporting information entry for efficient record keeping purposes.
Independent Contractor
Jae Space
11.2017 - 10.2024
Provided excellent customer service, building rapport with clients to encourage repeat business.
Maintained financial and operational records with Quickbooks.
Assisted in inventory management, ordering supplies as needed to maintain stock levels.
Performed haircuts, colors, and styling services for diverse clientele.
Earned customer trust and respect by completing quality work and incorporating personal preferences.
Participated in marketing initiatives aimed at attracting new clientele to salon.
Ensured compliance with all state board regulations related to safety and sanitation within salon environment.
Addressed any client concerns or complaints professionally, working towards resolution while maintaining positive relationships.
Scheduling appointments efficiently using Vagaro.
Mentored junior staff members by sharing best practices and offering constructive feedback on their performance.
Maintained high levels of cleanliness and organization throughout salon space.
Kept client records, noting services provided, and individual preferences.
Received and processed payments from patrons.
Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Matched purchase orders with invoices and recorded necessary information.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Streamlined bookkeeping procedures to increase efficiency and productivity.
Tracked financial progress by creating quarterly and yearly balance sheets.
Gathered, evaluated and summarized account data in detailed financial reports.
Input financial data and produced reports using Quickbooks.
Owner/Operator
Holy City Barber
09.2012 - 09.2017
Met strict health code standards with proper sanitizing of tools and attachments.
Satisfied clients fully with quality cuts and fast service.
Participated in promotional events or campaigns designed to increase barber shop clientele.
Managed cash register transactions including employee sales and retail sales.
Collaborated with other barbers to create positive work environment.
Demonstrated excellent customer service skills by addressing client concerns promptly.
Performed beard trims, shaves, and hot towel treatments for male clients.
Handled administrative requirements, documented expenses and organized calendars.
Assisted walk-in clients in timely manner while managing appointment schedule.
Mentored apprentice barbers providing guidance on technique improvement and best practices.
Replenished salon supplies as needed to ensure efficient service delivery.
Cleaned and sanitized instruments to prepare for next client.
Conducted client consultations to determine hairstyle goals and preferences.
Educated clients on proper hair maintenance techniques to promote healthy growth.
Performed clerical and administrative duties and supervised personnel.