Jennifer Sanchez
Encinitas,CA
Summary
Seasoned Real Estate Agent and Property Manager bringing proven skills in negotiating, preparing and finalizing Real Estate agreements. Meticulous, well-organized, and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies, and agency representatives. Ready to bring knowledge and abilities to challenging roles with potential for long-term career advancement and success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Property Manager
Stubbs Real Estate
09.2019 - Current
- Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
- Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
- Investigated and resolved any tenant complaints.
- Streamlined property management processes for improved efficiency and cost savings.
- Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
- Stayed abreast of industry trends and best practices through participation in professional organizations and continuing education opportunities.
- Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
- Cultivated professional atmosphere within managed properties by enforcing lease terms consistently among all tenants.
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Developed strong relationships with local vendors, ensuring timely completion of repairs at competitive prices.
- Negotiated favorable lease terms with prospective tenants, securing long-term occupancy agreements.
- Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
- Implemented preventative maintenance programs to minimize unexpected repair costs and extend life of building systems.
- Maintained building systems by working with maintenance services and supervised repairs.
- Organized community events for residents, fostering positive relationships between tenants and management staff.
- Oversaw team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
- Administered operations to handle the needs of more than 20 tenants across 80 property units.
- Partnered with accounting teams to ensure accurate financial reporting across all managed assets.
- Assisted in the acquisition process for new properties, conducting thorough due diligence investigations before purchase recommendations were made.
- Established rental rates by surveying local rental rates and calculated overhead costs.
- Conducted regular inspections of both the interior and exterior of properties for damage.
- Communicated effectively with owners, residents, and on-site associates.
- Delivered emergency 24-hour on-call service for emergency maintenance issues.
- Generated professional networks by engaging in professional, industry, and government organizations.
- Collected and maintained careful records of rental payments and payment dates.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Lead Ophthalmic Technician
Eye Care of San Diego
12.2018 - 05.2019
- Increased total number of patients examined in the office by 41%
- Contributed to increased customer satisfaction on Yelp and Google reviews by 50%
- Maximized number of patients examined daily by streamlining cross-functional duties throughout the day
- Developed a new prior authorization protocol which led to increased approval rates by 55%
- Instituted a new system for medication refills and patient callbacks which improved efficiency by 40%
- Reduced preoperative appointment times by 25% by establishing faster methods of preoperative testing
- Stimulated use of underutilized photography equipment by training all staff to use all equipment by about 10%
- Introduced a new position which expedited the check-out process by 30%
- Supervised a team of 7-10 people on a daily basis
- Redesigned examination rooms for increased efficacy and decreased wait times.
Lead Ophthalmic Scribe
Ophthalmic Consultants of Long Island
09.2015 - 08.2018
- Revamped the training process in the different expectations and protocols of each individual doctor thereby increasing productivity by 30%
- Broadened and encouraged advancement opportunities by 50%
- Contributed to increased certification of employees from 3:1 by establishing a training program
- Worked alongside a multitude of doctors across different ophthalmic specialties, becoming one of the company's top ranked scribe and technician
- Promoted to lead scribe and technician after 1 year of service
- Oversaw the triage system and consolidated the process
- Utilized multitasking skills on a daily basis to perform the different duties of a scribe & technician, and also perform patient tests as needed
- Managed of inventory of supplies in each room to ensure all necessary equipment and medication was in stock for patient and doctor needs
- Reorganized daily patient schedule, if necessary, to ensure daily quota was met while also maintaining quality patient care
- Established a new patient education system (paper to electronic) which decreased the time by about 80%
- Compiled an extensive ophthalmic medication list expediting medication renewal and refill process
- Integrated dual-coding system the end of the day batch out process by 40%
- Corrected daily patient flow for the doctors by re-assigning the roles of coworkers that would ensure best patient service
- Evaluated co-workers' skills and performance with the office manager for annual progress reports/raises
- Highly experienced at working in a high stress and high-volume environment.
Hostess
Giorgio's of Gramercy
08.2012 - 01.2016
- Provided an elevated guest experience to generate a loyal clientele
- Maintained constant communication between management and all other employees to provide smooth operations in an extremely high-volume environment
- Resolved guest issues on demand to ensure a great and memorable dining experience
- Ensured all reservations ran on time or without significant delays
- Ensured that special accommodation for all guests were met; including food allergies, small children, or disabled guests
- Answered client questions regarding menu items, the dining experience, and local activities in NYC
- Calculated and distributed nightly tips to the dining staff according to the point system in place
- Batched out the credit card machine and cash register to account for daily sales
- Completed all necessary paperwork of the entire nights' transactions of all the departments in the restaurant
- Used my exceptional multitasking skills to perform the duties of a barista and coat checker in addition to my hostess duties, as needed
- Handled catering orders and resolved any issues relating to the order
- Recognized for hard work, dedication, dependability, prompt and reliable attendance, and willingness to work overtime as needed.
Public Relations Coordinator
Stony Brook University West Apartments Council
08.2014 - 05.2015
- Increased student attendance by 15% by using social media to also market the events to the students of the university
- Brainstormed with fellow board members on ideas for events that stayed within our given budget
- Presented slideshows at weekly meetings to show progress on tasks assigned
- Established an electronic voting system to allow residents to also take part in the decision making for the events
- Assisted in coordinating events which included location, food, necessary equipment/material for the event and handling the money for the events
- Created custom advertisements using photoshop software for the different events hosted by the council
- Used my problem-solving skills to resolve issues to ensure the event ran smoothly.
Education
Bachelor of Arts - Neuroscience
Stony Brook University
Stony Brook05.2015
Skills
- Microsoft office
- Photoshop
- Typing
- 73 wpm
- Real estate
- Informed on latest real estate laws & standards
- Google Office proficiency
- Typing speed 73 WPM
- Microsoft Office proficiency
- Fluent in Spanish (reading and writing)
- Exemplary multi-tasking ability
- Performs well under pressure
- Photoshop and imageJ software knowledge
- Excellent organization and prioritization skills
- Adept negotiator
- Teamwork skills
- Proactive worker
- Property Inspections
- Understanding of lease agreements
- Maintenance Coordination
- Tenant relations
- Customer Service
- Staff Supervision
- Lease Management
- Vendor management knowledge
- Real Estate Laws
- Property management experience
- Excellent scheduling abilities
- Property Management Expertise
- Budget management skills
- Fair Housing Regulations
- Contract Administration
- Marketing and Leasing
- Administrative Oversight
- Employee Motivation and Guidance
- Clear Communication
- Decision-Making
- Customer Relations
- Relationship Building
- Critical Thinking
- Administrative Leadership
- Tenant and Owner Liaising
- Performance Assessment
- Creative and Adaptable
- Contract Negotiation
- Property tours and inspections
- Data Entry
- Local and State Laws
- Multi-family property management
- Basic Mathematics
- Dispute Handling
- Violation Resolution
- Repair Planning
Certification
CPR Certification
Job Title
Lead Ophthalmic Technician
Affiliations
- National Association of Realtors
Languages
Spanish
Native or Bilingual
Timeline
Senior Property Manager
Stubbs Real Estate
09.2019 - Current
Lead Ophthalmic Technician
Eye Care of San Diego
12.2018 - 05.2019
Lead Ophthalmic Scribe
Ophthalmic Consultants of Long Island
09.2015 - 08.2018
Public Relations Coordinator
Stony Brook University West Apartments Council
08.2014 - 05.2015
Hostess
Giorgio's of Gramercy
08.2012 - 01.2016
Bachelor of Arts - Neuroscience
Stony Brook University