Dynamic professional with a proven track record at Islandwide Mechanical Service, excelling in office management and customer service. Adept at prioritizing tasks and preparing detailed reports, I effectively foster relationships and solve problems. My strong organizational skills and 45 wpm typing speed enhance productivity and ensure seamless operations.
Overview
21
21
years of professional experience
Work History
Office Assistant
Islandwide Mechanical Service
Kailua Kona, HI
03.2023 - 06.2025
Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
Answered phone calls and directed them to appropriate personnel.
Maintained an organized filing system of paper documents and electronic files.
Provided customer service, addressing inquiries and resolving issues promptly.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Assessment Specialist, Teaching Assistant
Partners&Development-Tutu&me traveling preschool
Kailua Kona, HI
09.2013 - 03.2023
Monitored progress against project goals by analyzing data collected through assessments.
Coordinated with staff to ensure successful implementation of assessment activities.
Conducted data analysis of survey results and created reports for senior management.
Maintained accurate records relating to performance evaluations and test scores.
Prepared detailed reports summarizing findings from assessments.
Provided technical assistance to faculty members in designing course assessments.
Operated equipment and machinery according to safety guidelines.
Completed day-to-day duties accurately and efficiently.
Worked with cross-functional teams to achieve goals.
Managed inventory and supplies to ensure materials were available when needed.
Worked effectively in team environments to make the workplace more productive.
Guest Activies
Hilton Waikoloa Village
Kailua Kona, HI
01.2004 - 09.2011
Completed day-to-day duties accurately and efficiently.
Ensured that all health and safety regulations were followed at all times.
Developed relationships with families in order to foster trust between them and the facility.
Supervised playtime activities, ensuring safety of all participants.
Maintained a positive attitude towards children at all times.
Monitored the classroom environment to ensure compliance with safety regulations.
Assisted in developing event proposals and budgets.