Jennifer Sandoval
Rio Rancho,NM
Summary
Self-motivated Office Administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Administrator
NMCBBHP, Inc
12.2018 - 02.2022
- Computerized office activities, maintained member communications and tracked records
- Interacted with members by phone, email, zoom or in-person to provide information. Managed 50 calls and emails per day.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with executive board members to provide updates on issues.
- Transcribed meeting minutes for recordkeeping and submitted to executive members.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Delivered clerical support by handling range of routine and special requirements.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Produced high-quality documents, spreadsheets and presentations for internal director's meetings.
- Managed budgets and event itineraries and accounts to improve productivity initiatives.
- Booked flights, car rentals and hotel accommodations for business travel for board members.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Collected, arranged, and input information into database system
Treatment Provider
Valencia County DWI Program
03.2016 - 12.2018
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
- Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes
- Kept accurate and detailed records to track and document client progress for up a caseload of 50 clients.
Substance Abuse Prevention Coordinator
Pueblo Of Isleta
08.2012 - 11.2015
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Direct day-to-day administrative and operational functions and providing guidance and leadership to over one employee.
- Spearheaded and implemented new projects to expand scope of engagement.
- Organized and facilitated 4 department head meetings weekly, discussing current census, and planned prevention activities for community
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs
- Taught substance abuse classes to help clients understand consequences of drug and alcohol use
Mental Health/Substance Abuse Counselor
Pueblo Of Isleta
07.2011 - 08.2012
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Consulted with and trained highly skilled mental health and medical staff.
- Led counseling group to discuss topics such as eating disorders and relationship issues.
- Trained in substance abuse, co-occurring disorders and effects of employment and housing issues on mental health.
- Employed methodologies such as cognitive behavioral therapy to assist patients.
- Presented case history material to review and discuss with other staff members.
- Coordinated care with other professionals to provide clients with comprehensive support
Administrative Assistant
NMCBBHP
06.2009 - 07.2011
- Answered calls, delivering messages to executive board members
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Office Assistant Specialist
AAITCSA-CB
06.2009 - 04.2010
- Developed correspondence letters, memos and emails.
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Delivered clerical support by handling range of routine and special requirements.
- Verified accuracy of business records by consistently updating customer information.
- Coordinated, scheduled and arranged business meetings and travel calendars.
Substance Abuse Counselor
Pueblo Of San Felipe
03.1993 - 05.2009
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs. Monitored a caseload of up to 20 clients per month.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Facilitated group and individual therapy in outpatient setting.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Led supportive group discussions and education sessions with alcohol and drug users and families.
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Supported aftercare planning for continued recovery after treatment
Education
High School Diploma -
St. Catherine’s
Santa Fe, NMNo Degree - Business
Central New Mexico Community College
Albuquerque, NMSkills
- MS Office
- Office Management
- Mail Handling
- Travel Coordination
- Recordkeeping and File Management
- Travel Arrangements
- Expense Reporting
- Administrative and Clerical Support
- Personable and Approachable
- Data Confidentiality
- Documentation and reporting
Timeline
Administrator
NMCBBHP, Inc
12.2018 - 02.2022
Treatment Provider
Valencia County DWI Program
03.2016 - 12.2018
Substance Abuse Prevention Coordinator
Pueblo Of Isleta
08.2012 - 11.2015
Mental Health/Substance Abuse Counselor
Pueblo Of Isleta
07.2011 - 08.2012
Administrative Assistant
NMCBBHP
06.2009 - 07.2011
Office Assistant Specialist
AAITCSA-CB
06.2009 - 04.2010
Substance Abuse Counselor
Pueblo Of San Felipe
03.1993 - 05.2009
High School Diploma -
St. Catherine’s
No Degree - Business
Central New Mexico Community College