Jennifer Santander
Gilmer,TX
Summary
Professional with extensive experience in customer service and insurance billing, enhancing client satisfaction through effective communication and attention to detail. Expertise in data entry and conflict resolution, consistently achieving operational excellence. Proven ability to foster a positive team environment while driving results.
Overview
20
20
years of professional experience
Work History
Gym Receptionist
Viewpoint Community and Fitness
Longview, TX
05.2025 - Current
- Assisted gym members by answering inquiries and conducting facility tours for prospects.
- Verified member fitness ID numbers while accurately entering insurance memberships into system.
- Managed insurance billing processes, ensuring precise and timely transaction completion.
Shop Owner
Vidalia's Designs
Gladewater, TX
04.2016 - 10.2023
- Managed daily operations, including hiring and training staff to enhance performance.
- Oversaw budgeting and financial management to maintain fiscal discipline.
- Promoted business on social media platforms to strengthen brand identity and increase revenue.
Trainer
Neiman Marcus Distribution
Longview, TX
07.2009 - 03.2016
- Trained new employees in Epicure, Loss Recovery Center, and various other departments.
- Assembled Epicure gift baskets and sorted merchandise for store distribution.
- Packed orders and inspected merchandise for damages.
Home Health Caregiver
Jordan home health
Longview, TX
01.2005 - 07.2009
- Ensured comfort and dignity by assisting clients with personal hygiene tasks.
- Maintained a clean living environment while preparing nutritious meals for clients.
- Conducted grocery shopping to fulfill clients' dietary needs and preferences.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL09-2025
GED -
East Texas Education Agency
Texas06-2006
Skills
- Insurance billing
- Customer service
- Data entry
- Attention to detail
- Information protection
- Cash handling experience
- Reception desk management
- Clerical support
- Team player attitude
- Information management
- Self motivation
- Information desk management
- Conflict resolution
- Multi-Line Phone Usage
- Public relations
- Greeting and seating clients
- Effective communication
- Customer satisfaction
- Spreadsheet tracking
- Multi-line telephone operation
Accomplishments
- I have a 4.0 GPA and have been on the dean's list since I have began school.
References
References available upon request.
Timeline
Gym Receptionist
Viewpoint Community and Fitness
05.2025 - Current
Shop Owner
Vidalia's Designs
04.2016 - 10.2023
Trainer
Neiman Marcus Distribution
07.2009 - 03.2016
Home Health Caregiver
Jordan home health
01.2005 - 07.2009
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
GED -
East Texas Education Agency
Similar Profiles
Laura BecerraLaura Becerra
Property Manager at Viewpoint CommunityProperty Manager at Viewpoint Community
Morgan WeissMorgan Weiss
Extended Day Care Lead & Substitute Teacher at Viewpoint SchoolExtended Day Care Lead & Substitute Teacher at Viewpoint School
Craig EvansCraig Evans
Security Officer at ViewpointSecurity Officer at Viewpoint
Heather McBrideHeather McBride
QC Inspector at Wholesale UniverseQC Inspector at Wholesale Universe
Natalie WebbNatalie Webb
Field Supervisor at Iteachtexas ContractorField Supervisor at Iteachtexas Contractor