Jennifer Santillan
Bremen,IN
Summary
Dynamic Medical Device Assembler at Abbott with a proven track record in quality assurance and patient care. Demonstrated exceptional problem-solving skills while consistently exceeding performance targets. Adept at managing medical equipment and collaborating with teams to enhance production processes, ensuring reliable and compliant medical devices for end users.
Overview
4
4
years of professional experience
Work History
Medical Device Assembler
Abbott
Westfield, IN
04.2024 - 03.2025
- Upheld strict quality standards throughout all stages of production, resulting in consistently reliable medical devices for end users.
- Ensured timely completion of projects, prioritizing tasks efficiently based on production schedules and customer demands.
- Enhanced quality control by thoroughly inspecting and testing assembled products for compliance with industry standards.
- Consistently met or exceeded performance targets, showcasing strong dedication to achieving exceptional results within a demanding work environment.
Receptionist
Advanced Rehabilitation Center
South Bend, IN
02.2023 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Resolved customer problems and complaints.
Machine Operator
Lippert Components
Bremen, IN
01.2022 - 02.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Collaborated with team members to optimize production processes and improve overall performance.
Medical Assistant
Nephrology
Mishawaka, IN
06.2021 - 01.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Surgical Technology - Medical
Ivy Tech Community College of Indiana
Indianapolis, INSkills
- Medical equipment management
- Quality assurance
- Patient care
- Effective communication
- Time management
- Problem solving
- Clean room procedures
- Production line background
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Medical Device Assembler
Abbott
04.2024 - 03.2025
Receptionist
Advanced Rehabilitation Center
02.2023 - 03.2024
Machine Operator
Lippert Components
01.2022 - 02.2023
Medical Assistant
Nephrology
06.2021 - 01.2022
Surgical Technology - Medical
Ivy Tech Community College of Indiana